Confirm your choice by selecting " Cance l". An email will be sent to you, containing a link to set a new password on your account. Reboot your network hardware. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Is Google Drive Downor Is It Just You? Check for updates. Once your player starts up again, add the channel back once more. Hi Autumn, this is not the experience we want you to have! Is Google Drive Downor Is It Just You? Technology May Be Controlling Your LifeHere's How to Take it Back, Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. Discovery. For details choose your operating system : If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. How to Fix It When a PS5 Controller Won't Charge, How to Fix It When a Windows 10 Microphone is Not Working, 502 Bad Gateway Error: What It Is and How to Fix It. Select Manage Devices in the account module. What happens when you want to watch CNN Originals on Discovery+, or you just want to catch up on your other favorite shows but don't have an internet connection? A place to discuss the discovery+ streaming service! Pick discovery+. iPhone and Android have different ways of closing apps. iPhone v. Android: Which Is Best For You? Reopen the app or browser and try to stream again. First, you should close the app completely and relaunch it. Change your email address. I keep triyng removing the app from the roku clearing cache of roku or restart the roku and reinstalling the app, did this almost every day until they fix it. Billing and Account Management. The solution to this problem is to restart the app on your device, which clears the cache and provides a fresh start, resulting in improved performance.. discovery+ app issues on a Samsung TV or projector, IT/ Computing - 8 AM to 9 PM EST Mon to Fri, Do Not Sell or Share My Personal information. Buffering, Freezing, and Black Screen Issues . Data privacy and security practices may vary based on your use, region, and age. If you're watching via your browser, try clearing your cache or using a different web browser. Enter the six-digit code displayed on your TV screen. Readers like you help support MUO. She has authored 12 books, thousands of articles, and worked for IBM and Microsoft. Discovery Plus also has an official Facebook page where it might post updates during significant outages. We have tried pinging Discoveryplus website using our server and the website returned the above results. Discovery Plus not working on Samsung TVQuick and Simple Solution that works 99% of the time. If you're a fan of The Apprentice, we've got great news for you. Qwest TV and Vivaldi Channels Removed. I cancel my subscription. To clear cache and data, open the Settings app and navigate to . Thanks for posting here in the Community! Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. When I use my Roku to view Discovery Plus, I am prompted to log in. Try a different device. Find the "Account" section at the top and click on the "Add-ons & apps overview" menu item. You might have to sign in to your discovery+ account again. Here's how to tell. Is the network blocking Disney Plus. Michael Heine is a CompTIA-certified writer, editor, and Network Engineer with 25+ years' experience working in the television, defense, ISP, telecommunications, and education industries. Here is how to fix the most common Discovery+ errors. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Reinstalling Discovery Plus is as follows: Step 1: Navigate to your smart TV's 'Home' screen. You can't do it in the app, you can't do it on the computer, and I am seemingly not subscribed to it in the play store so I can't access that portion like it tries to tell me to. Check to see if the problem exists on multiple devices. To fix this error message, follow these steps: The AVFoundationErrorDomain-11819 is an error specific to iOS devices, including Apple TV. Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. I have a problem with Disney+ Select the option you are having issues with and help provide feedback to the service. During Discover Samsung, get up to $900 enhanced trade-in credit toward Galaxy Z Fold3 5G. Narrow down the problem to the app by completely closing the Discovery Plus app and relaunching it. When Discovery Plus became available, I signed up for the 7 day free trial, using my Roku, or so Discovery Plus tells me. Discovery, Inc. entered the streaming foray in If multiple devices arent able to stream Discovery Plus, then theres a problem with your internet connection or a problem with the service itself. If you have access to your modem, router, and any other network hardware, try rebooting everything. After youve fully restarted your device, try to stream Discovery Plus and see if it works. It's helpful to know where the problem lies. If you are removing a subscription channel billed to your Roku account, you must cancel the subscription first before you see theRemove channeloption. Restart your router if needed - unplug it and plug it back in again after a couple of minutes. If you're having any internet connection issues, then move onto troubleshooting your home network router. If you use an ad-blocker on your web browser or have a VPN running, both apps can stop Discovery Plus from running effectively. Last checked 0 seconds ago. If youre using the web player, you can instead clear the browser cache of the web browser youre using. Restart the Discovery Plus app. Your device may need an update. 1. Step 5: After a few . Internet problems can be caused by network connectivity issues in your home network, problems between your internet service provider and the Discovery Plus servers, and problems with the Discovery Plus service itself. It may take a while to turn on, the apps may take longer to start, or the menu may take longer to load. When you make a purchase using links on our site, we may earn an affiliate commission. Check your internet connection. Restart your device. Or create an account. Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. Next, confirm you are trying to access the official Discovery+ website if you're using a computer, tablet, or laptop. The developer provided this information and may update it over time. Any ideas? Log in to your Verizon account. Step 3: Select the app and then press the 'Delete' button. Support is also available on your mobile device through the Samsung Members App. If you're still experiencing video playback issues, please try the following steps, in this order: Close the discovery+ app Turn off the device you are using to stream discovery+ Turn off, then restart your internet modem and router Power your device back on Open the discovery+ app From there you can unsubscribe from any subscriptions you've made through Roku. Now, in order to fix the problem, there are a few steps you need to take. Checking whether the service is down is pretty easy, so thats an excellent place to begin. Contact discovery+ | Stream TV Shows. Restart your device and/or reset the router. Clear the cache. Discovery+ allows for four simultaneous streams per account. Doing this fixes the issue often. This may fix the issue immediately. Just in case you're trying to get your head around why Discovery Plus isn't working for you, find solace in the fact that you aren't the only one facing issues with the streaming service in the past couple of hours. Sign out and back into Discovery Plus. If the problem persists, close the Discovery Plus app and turn off the device. If none of these steps have worked, it's time to call your ISP for help. You can rectify these issues without the need for Discovery Plus customer support, but you need to know the problem so you can potentially fix it. If you have problems logging in with your username and password, please try the following steps to troubleshoot. Check your WiFi connection. On the sign-in screen, select "Forgot Password?" Enter the email address you used when signing up for discovery+. MakeUseOf MWC Awards 2023: The Best Tech in Show. Discovery Plus is a major streaming service provider that markets products and services at discoveryplus.com. Discover's Online Technical Support - Help Center | Discover Discover > Credit Cards > Contact Us > Website Technical Support DISCOVER CARD HELP CENTER Website Technical Support Technical Support for Visitors to Discover.com Frequently Asked Questions How do I tell which browser I'm using? Installed it a couple of times. Disney+ (Disney Plus) is a video streaming service, offered by Disney. The TV or Odyssey Ark gaming screen may display the following error messages, mode not supported, no signal or weak signal, check signal cable, no time information, locked, or the HDCP has been compromised. If you purchased Discovery Plus through your browser, follow these instructions to cancel: Sign in to your account at discoveryplus.com Pick "Account" from the drop-down menu On the "Manage. Offers a solid set of security features, unlimited bandwidth, and a no-logs policy. Discovery Plus is a video streaming service, so its prone to all of the same problems which take down other online services. I did not cancel it. Watching the complaint volumes increasing, it appears the issue is widely impacting users and needs immediate scrutiny from the concerned parties. 8. Get help with Disney+ account issues and questions: supported devices, login issues, update payment Then restart your device from Settings>System>System restart. Sometimes, but rarely, there might be an issue with the DNS server you're using. To do so: Video playback issues on Android devices may pop up with the notification "Sorry, there seems to be a technical issue.". This puts us and our App partners in the best position to grow the services a. Only professional installers have access to this method of installa, Voice on TV or projector announces everything I do, Samsung provides many accessibility options for our customers. Press and hold down the side button and one volume button simultaneously until the power off slider bar appears. Its pretty annoying :(. These issues could be due to a problem on your end or with the Discovery Plus servers. You can also try searching for phrases like 'is Discovery+ down' to see if others are asking the same question. If its too slow or intermittent, then Discovery Plus wont work. https://help.discoveryplus.com/hc/en-us, I really like the selection of shows on the app, the price is great and I don't find the ads excessive. Try using Discovery Plus on a different device. The only way I know to fix the issue is to close discovery+ and restart it. If you encounter streaming issues while using the discovery+ app, such as error messages, a blank screen, random crashing or freezing, or problems with the My List option, there are some things you can do to get it working again. 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