ef tours lawsuit

My mom had to put hotel rooms for 30 students in her credit card. EFs 2022 Global Leadership Summit And you can. UPDATE ON EF CASES AS OF 1:00 PM PDST AUGUST 9, 2020. Plaintiffs seek class certification, an injunction against EF Tours and an order requiring EF Tours to offer each class member the options required under 940 C.M.R. SCUMBAGS!!!!! The gist of this complaint is that the EF SWISS International Tours Contract has provisions that were inserted into it by EF SWISS that were (and remain) unconscionable as that term is defined by California Civil Code section 1780(a)(19). Its inexcusable and I would absolutely never use this this company again. I booked a trip with our homeschool "trip club" to do EF's Great Britain tour with a 2 day extension to Paris. That's when we found out it would be around $800 to cancel. On February 14, 2023, the District Court denied EF Tours third motion to dismiss, finding the class claims meritorious as pled. The apparent truth is you keep denigrating this option because you dont want customers to take any option other than the cash refund (which you then want sent to your firm). v. EF etc. I don't even know how it is legal to have these moron bastards do business. However, we are no longer traveling. Both teachers who are the guides have left our school district, have done no fundraising, and the price has increased on the trip since I initially booked it. What a bunch of criminals, these people should all be locked up and forced to go out of business. Joining the EF family means you'll have the support of our community of educators, tour architects, operations wizards, and ever-curious explorers. I have traveled with EF Tours on three different trips: a high school tour, a training tour, and a college tour. Of course our trip was rescheduled for another year due to COVID. 3:20-cv-00508-gpc-blm advising Mr. Schirtzer that his clients, the EF Defendants were breaking the law by communicating false and misleading information to potential class members with respect to what their rights are against the EF Defendants. Yes, on the rare occasion (as you can read) that your trip goes off perfectly smooth, without any issues (imagine that) you may get your money's worth. EFs Emergency Service & Support Team is available 24/7 to resolve any issue, from a missed flight to a lost passport to more serious on-tour incidents. So, even the itinerary is a lie! Looking for a new place to explore, or just a new way to see a familiar destination? If the revised tour has a higher price than the original tour, travelers will be required to pay the difference as a condition of traveling on the revised tour. Your travelers have to cover that. Group tours EF Ultimate Break only provides group tours. We bottled some of this events magic in our student Summit video recap. EF Educational Tours Call 800-665-5364 to enroll. My daughter wanted to go with members of her class on this great trip with EF tours. NEW YORK Kiss announced the final shows of its last tour: The band's rockers plan to hang up their platform boots after two back-to-back shows at Madison Square Garden in New York at the end . Very creative thinking by the [California] Legislature.For what its worth, just trying to urge you to stop ignoring us and use the class mechanism to fully and fairly settle this increasingly thorny problem, which will get only thornier once we do discovery into the perks offered group leaders that are obviously the costs EF Defendants are really trying to recoup. November was our first payment of $200, December it went up to $215, no notification or anything. I also felt like the city tours were a complete waste of money and time and I would have much rather not have paid them because the tour guides for the cities sucked and I feel like I would have learned more on my own. Our people are your people. I did not cancel this trip! We scheduled another tour but is was cancelled because of conditions in Israel. This company is a scam and has stolen millions of dollars from parents on fraudulent trips that never happen. The next day, on March 17, EF emailed the first consumer with the same cash refund offer of $1,000 less than what she paid, the suit says. This is morally and ethically wrong. Share your photos and videos with others to prove the truth of your words. The trip was booked for June of 2019. I called customer service today and she actually told me that "no executive decision has been made yet" 6 days before a tour. If you wanted a refund, there was a fee. Tour Consultant, EF Education First, Desired outcome: A freaky feel to it. I won't go into detail about our trip except to say our tour guide left half the group on several occasions, got us lost, left us in a hotel that's fire alarm system was going off in (our group leader also left us behind. Coverage for baggage in cases of theft or delay. I called EF to try to stay behind with them or re-book, as this was a science expedition they saved for together as a an 8th grade graduation trip. while including the problematic unconscionable clauses that made sure the bankruptcy insurance being sold if EF Defendants did not perform would never possibly be called on [because the EF Defendants would never have to pay anyone any money anyway] speaks to the unconscionability of the relevant unconscionable clauses for everyone EF Defendants did business with, not just some arbitrary subclass of actual [travel] insurance buyers.Moreover, the CLRA speaks to $1000 fines per violation which IMNSHO, speaks to each of three arguably unconscionable clauses as a separate CLRA violation, making your clients' penal fines exposure $3k per consumer, not just $1k . 2. Help Center: Coverage and policy flexibility. There are several hidden fees which totaled $1,300! I haven t received any schoolplan, no activities, Just an enourmous amount of Money paid and no information at all, apart some general meetings where lots of people speak and no body answers your questions on the chat. Seems a little steep for cancelling a trip that is still almost 2 years away. var dt = new Date(); They said if we wanted to appeal we had to send them a letter from my company explain why I am no longer employed or show a death certificate that I died. Trip Cancellation coverage EF Educational Tours should do the right thing and return all of the money I paid to their company. I will make sure and tell everyone I know not to take these tours. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. v. EF Institute for Cultural Exchange, Inc., et. Our group leader and another chaperone attending the trip tested positive for covid and were unable to attend. Join a Free Coronavirus Failure to Refund Class Action Lawsuit Investigation steer clear of this scam! Why would I need to do the work for them? B)there are about 1,000 people in the building and I have yet to see anyone that wasn't white as the driven snow. 4. I asked for management and she stated there was no one I could speak with. But its also about the smaller moments on the road. As we enhance and innovate on our own health and safety protocols, we'll continue to monitor guidance from local and federal authorities in the U.S. and internationally. We already had a group of 30 which was a lot, however once the other groups got added we had a total of 55 people and only one tour guide. if this is how they treat us before the trip? Desired outcome: Travelers canceling from a revised tour will be charged a cancellation fee based on the date that the original tour was revised or the date of cancellation from the revised tour, whichever is higher. Our tours are curated by world travelers A copy of this pleading is posted on our UPDATES page. New cases and investigations, settlement deadlines, and news straight to your inbox. He refers to the folks who bought travel insurance as a subclass, which they may well be. Which btw the ticket was $100!!! . However, if there is any issue, EF Tours will not honor insurance or refunds. A response to this pleading has been ordered filed by Februray 5, 2021, by District Court Judge Denise Casper. If a traveler needs to interrupt a tour due to serious injury or illness, this provides a benefit. Trip Interruption coverage UPDATE ON EF CASES AS OF 1:30 PM PDST April 21, 2020. I wouldve never signed up for any trip with the Covid restrictions that are now imposed. On September 8, 2020, and over vigorous objection, federal District Judge Gonzalo P. Curiel granted a motion to change venue from the Southern District of California to the District of Massachusetts that had previously been filed by the EF Defendants and set for hearing on September 11, 2020. We understand that plans can change due to unforeseen circumstances. They do not respond favorably. I was told we should have paid extra if we wanted to be IN Sorrento. Our 50,000+ staff and faculty members around the world provide a local presence and are able to react quickly and in person where necessary. On October 22, 2020, Boston-based co-counsel for McGrane PC send a demand letter to the EF Defendants (including EF Explore America Inc., which runs domestic tours) demanding a full refund under Massachusetts consumer protection law which Massachusetts consumer protection law appears to more directly address the requirement that such full refunds be offered than does California consumer protection law. 1. On May 1st I lost my job and we immediately contacted Ef Tours to cancel. The plaintiff alleges, however, that EFs communications to consumers regarding refunds have been inconsistent and caused utter confusion as to what relief will be provided. Desired outcome: The Global Travel Protection Plus plan must be purchased when you book your tour. I was just on an EF tour to Portugal and I can honestly say it was horrible. I hope your child knows that they will be sharing a bed with their roommates even if they are traveling with another school. They want to keep $1000 each child therefore I will loss $2000. FORT LAUDERDALE, Fla. (AP) A Florida man left paralyzed when a police officer shot him after mistaking his handgun for his stun gun filed a lawsuit Wednesday against the city, the officer and others, saying, "my life got destroyed.". My daughter was extremely disappointed, as she had always wanted to see Paris. One thing is guaranteed. We were told there was no where we could go. Against my better judgement. The Global Travel Protection Plus planprovides a refund of the Program Price (minus the cost of the plan and other non-refundable fees) if your child needs to cancel their tour up to 24 hours prior to departure for any reason. What can we do with this company? ", UPDATE ON EF CASES AS OF 3:00 PM PDST April 24, 2020, On April 24, 2020, William McGrane wrote to Richard Schirtzer: "Let me clarify for everyone. This company canceled our tour claiming Covid caused them to be short of staff to accommodate the tour. this absurdity not previously announced Desired outcome: We left at 5am for a new route to Houston, Miami, then Quito, told we would miss one day in Ecuador now to to flight schedule. Has anybody been to the office of EF? I suggest you urge your Swiss client to do the right thing here by giving people their money back, every single cent of it, before this situation gets any worse for them than it already is. Thank you for your email! We use cookies to improve your experience on our site and to show you personalised advertising. WE never want to travel with EF again and this is not acceptable. My son didn't create this problem, and it's not his fault. Their contact information can be found in the complaint below. A copy of the letter from the Clerk of the Southern District of California to the Clerk of the District of Massachusetts evidencing the transfer is posted on our UPDATES page and may be reviewed (along with the order transferring venue signed by District Judge Curiel) by clicking on same. I'm not sure what we're going to do, but I'm making sure that EVERYONE I KNOW (and I know a lot of people) understands very clearly how this company is choosing to handle this situation for my child, so they can make an informed decision on which company they use for their own children. I just felt like it should have been planned better. They should be ashamed of themselves. I was super excited to go experience 6 countries however from day one everything seemed to go wrong. This plan includes Trip Interruption coverage. Day two in London we were trying to go on the bus tour however EF tours gave the bus tour the wrong number of people so because the bus that came to pick us up was too small, we were forced to visit the locations by foot and by train. 3:20-cv-00508-GPC-BLM, in the U.S. District Court for the Southern District of California. 3. Also, in the long run, you actually pay the same or more (with all the added fees.) Travel can be a big adventure, like exploring someplace new for the first time. Before commenting, please review our comment policy. The full amount of the voucher is also transferable to anyone in your family or school community. Purchase was completed prior to pandemic..tour to Italy. Other EF tour brands. One of the destinations was an Island called Tortuga. HOW CAN THIS BE LEGAL??? Joining the EF family means you'll have the support of our community of educators, tour architects, operations wizards, and ever-curious explorers. release my refund and return $500 cancelation fee. If I can get any student considering this company to stop, I will. 2. Signed up in 2019 for a 2020 trip. Subject: RE: Darianne Hicks reimbursement We were told we would receive the balance of $1692 from Aetna insurance company in approx. Submit a complaint and get your issue resolved. Well isn't that what insurance is for??? Their solution is to book another tour to avoid losing money. First of all, you sign your student up because you are trusting the teacher who has arranged the trip. In my opinion, this is stealing. al. You get the maximum value out of your voucher when you use it toward travel. (This allows us to partially cover costs related to non-recoverable payments to our suppliers our staff and the investment we have always made and continue to make in itinerary date and destination flexibility.). Our school will be traveling with three other schools from different parts of the country. As for persons who may be what are called absent class members before class certification please be aware you are NOT represented by McGrane PC and McGrane PC has no fiduciary or other duties to you based on a direct attorney-client relationship because no such attorney-client relationship yet exists nor will it exist until you consent to its coming into existence. 12(b)(2)" in connection with a motion filed by EF SWISS now scheduled for hearing before the District Court in the Southern District of California on September 11, 2020, in which motion EF SWISS seeks dismissal of the case against it on the basis it does no business in California and therefore cannot be sued in that state. When something goes wrong, you thing you are covered. I could honestly go on for 10 pages about the terrible food and the fact that you will only be given warm milk, cereal, coffee and last night's rolls for breakfast every day! Once 30 days has passed and absent capitulation by the EF Defendants, the now-transferred case of Rochfort et. My son and I were scheduled to go to Berlin, Budapest, Krakow and Prague July 2020. This plan includes coverages that can provide a benefit in the unlikely event a traveler should need to return home unexpectedly due to a natural disaster or unrest. 5. I didn't think sharing was a big deal until I found out that he's expected to share a ben with a complete stranger. They are in trouble financially and that is ok with me!!! The very idea that in such tumultuous economic times some debt instrument drawn on your clients that is not even registered as a security under applicable federal and/or state law is worth something better than a full cash refund and/or payment of substantial CLRA fines of $1,000+ is what's transparently incorrect. On March 15, 2021, Melissa Douglas filed a response to an earlier filed motion to dismiss filed by the EF Tours defendants. . 8 weeks.It has been 8 weeks so my son contacted the insurance company and was told the money would be put back into our account between June 20 to 25th. He gives the best guided tours of Spainand he inspired his family to become local guides, too. Spring break trip with the school for my two boys to go to Greece and Italy this year. One student got up in the middle of the night and tripped on the mattress and smashed her head into the wall. So talking to the customer service representative, I asked how if we hadn't paid so much into the trip that they would be receiving that much back in fees. Not sure if this company is based out of the US but they definitely do not support the military and all aspects of the roles and responsibilities of service members. If a traveler needs to cancel a trip due to reasons specified in the plan, this reimburses non-refundable pre-paid payments. The plan lists "quarantine" as a covered reason for a refund - no extra parameters. Ms. Alaina Kommer from Grant High School does only think about herself and her travelling experience. I can supply all correspondence that my group coordinator had. The teacher wouldnt return my phone call, or emails. I sent the letter and will contact them again Monday to try and get answers. I was so angry but nothing was done about it. Location & Hours You can find further details of the policy, coverage limits, and exclusions here. My daughter's peers in Houston were sent home. If not for her, 30 of your kids would be sleeping in the airport for two nights in a row since their new flight to London has a huge 13 hour layover. But their ads sure reflect diversity! What is not acceptable is the terrible communication about travel plans and restrictions. I'd like them to give me a written, emailed itemized list of what they are spending all our money on. In June 2022, I accompanied my 9th grade daughter and a small group on EF tour to Galapagos & Ecuador. UPDATE ON EF CASES AS OF 12:00 PM PST FEBRUARY 14, 2023. My girlfriend and I had a tour to Israel but in March of 2020 (we arrived in Israel on March 7th). Plus you have more than two years to explore your possibilities. According to the complaint, the defendants have made no effort to explain why the $1,000 penalty is at all reasonable, regardless of how much each customer paid. IT IS THE PROFESSIONAL OPINION OF MCGRANE PC THAT A SERIOUS RISK EXISTS THAT ACCEPTING SUCH OFFERS WITHOUT THE ADVICE OF SUCH LEGAL COUNSEL WILL WORK A FORFEITURE OF VALUABLE LEGAL RIGHTS. They are making a profit off of cancellations!!!! cash refund for the unused trip. Dedicated Emergency Service and Incident Response Teams ", Even later on April 24, 2020, William McGrane wrote to Richard Schirtzer:"Are you actually going to offer to pay our clients some money through us and are we going to have a problem with a signed agreement that their accepting cash is without prejudice etc.? This plan includes coverages that can provide a benefit in the unlikely event a traveler should need to return home unexpectedly due to a natural disaster or unrest. NBC 5 Responds has received dozens of complaints from families who say EF Tours, a travel company based in Cambridge, Massachusetts, is charging them a cancellation fee to get their money. EF claims that they are the least expensiveYou get what you pay for. Kinda defeats the whole concept of insurance. Trip Cancellation coverage 3:20-cv-00508-gpc-blm stating: "Dear Mr. Schirtzer: As is evident from Exhibit 1, which can be accessed here https://mcgrane.egnyte.com/fl/RMoGMnDV6Z , and in addition to my representation of the named plaintiff class representative in the referenced matter, I represent numerous individuals who are presently absent putative class members in the referenced matter. This complaint was posted by a verified customer. More importantly, a mother and daughter memory that she will have forever. Which we were fine with (my nephew and myself). v. EF Institute for Cultural Exchange, Inc., et. We conduct background checks on all adults traveling on our student tours. This plan includes Trip Cancellation coverage. This has happened all over the US and people are not standing down. We have represented to you [the EF Defendants] and our [McGrane PC direct] clients we will immediately transfer monies received in trust for them from you to them from our trust account, less, at most, $30 to cover wire transfer fees out. Never again. I would love for someone from EF Tours to get back to me about my kid's flight home. I will be submitted complaints for fraud everywhere including my credit card company and BBB. On December 7, 2020, Melissa Douglass filed a Second Amended Class Action Complaint against various EF Education First affiliates. *$190 is the current cost for tours departing on or after October 1, 2023. It has been no surprise that management NEVER called. If not resolved I will go through my lawyer. Help Center; How It Works; About EF; Blog; Customer Reviews; Stay connected. Risk-Free Enrollment Period Travelers missing any payment deadlines must pay any incurred late fees to qualify for this program. Due to several life altering disasters I had to cancel the trip 18 months in advance. Defendant, EF Educational Exchange, Inc., is a Delaware corporation having a Every supervisory contact that she has received emails from since 2019/20 , 21 are no longer employed by EF Go Ahead . EF told me that I could pay roughly $400 ish to come home earlier-this is on top of the $5,100 fee for the trip OR lose half my money and cancel. Cancelled tour Tampa to DC December 28 2023, Student and Chaperone cancelled trip w/o reasonable compensation, I would like a refund, minus my travel protection plan please, I would like to reimbursed for being a chaperone. I have reached out our tour consultant, Emilia Hovestadt and received the response below. Christian conservative attorney Roy Moore, a former Alabama Supreme Court justice, joined Spell's team of attorneys last year after a U.S. district judge dismissed his lawsuit in Baton Rouge . In what universe is this considered acceptable?!?!?!? Cancel for Any Reason** I trusted my kid's school to pick a good company. Payments made should be made to McGrane PC as trustee. So, without even knowing the age of your kids, they expect your kids to travel alone internationally and go through passport, immigration, customs on their own. People should be able to get a refund, without all of the hidden fees. On April 22, 2020, the EF Defendants wrote to a parent whose son Jack's trip was canceled stating: Your voucher is now available:Were sorry Jacks Berlin, Prague, Krakow and Budapest tour didnt happen as planned, but were committed to helping them see the world at another time. "Russia is at war with Ukraine, the UK is prioritizing Ukraine visas over every other VISA on humanitarian grounds. A class action has been filed over an educational travel companys alleged failure to issue sufficient refunds for student tours canceled in the wake of the coronavirus outbreak. :? Protection for your belongings and I'm pretty sure it would have all been cheaper if we just did it ourselves. My son received life threatening injuries and had there not been a physician along as a chaperone my son would have died. Work with EF to modify your groups current tour itinerary and dates, or, Cancel your tour and all travelers will receive a transferable Future Travel Voucher in the amount of all monies paid for the original tour, less the cost of any purchased Travel Protection plan, Cancel your tour with applicable fees under the Standard Cancellation Policy. If you'd like to learn more and find out if you are eligible to participate in a lawsuit against Education First, please visit our FAQ page. When we ask to escalate our concern, managers have decided to refuse to accept or return our calls. UPDATE ON EF CASES AS OF 1:30 PM PDST April 12, 2020, On April 10, 2020, William McGrane wrote to Richard Schirtzer regarding Natalia Grabovsky, etc., et. I am a senior citizen and cannot afford that loss or afford to wait any further for the refund. Now that I see I cannot . Below are a range of policies and programs designed to flex to meet our travelers specific needsno matter where they are in the planning process. For additional details regarding the insurance components of this plan, underwritten by US Fire Insurance Company, including coverage limits and a full list of exclusions, please visit this page. UPDATE ON EF CASES AS OF 2:00 PM PDST OCTOBER 23, 2020. It is a total scam! She signed up October 1 and we had to cancel Oct 14 due to conflicts with my work schedule. It seemed cool at the time however most countries either had the shops and food places shut down early or be completely closed due to the big games. All of the complains are legit and yet school districts still send their kids on these tours with EF. We were told that other than the deposit and a small admin fee, all the rest of the money was refundable. al. Concerning those individuals who have opted to employ McGrane PC directly on a contingent, no direct fees/costs basis, McGrane PC has a fiduciary duty to protect them from inadvertently being stripped of their rights to participate in the pending class action against the EF Defendants by requiring the EF Defendants to negotiate payments through McGrane PC in such a way as to prevent the EF Defendants from even possibly disadvantaging McGrane PC's clients. Look at all the one star reviews. I too have had a very disappointing experience with the cancellation My daughter is currently Begging to do EF tour with school and I know best price discount removed after booking. Also told cancellation fee is now $400 not the $300 listed. and the kind of learning that prepares students for the future and That's sort of a release, isn't it? EF Tours was contacted today also and there response was they aren't responsible for the insurance company. It was necessary for a family member to go to Costa Rica. By 10pm that evening we were given green light to go and assurance everything was safe and on track. I am outraged and helpless. Finally, and on condition that any cash refund your clients may wish to offer my clients is specifically agreed not to prejudice my clients remaining rights to sue your clients on any legal theory available to my clients, I write to advise you of my clients willingness to negotiate a partial cash refund to be paid them through this office without deduction by us for anything beyond the [estimated $30] cost of receiving and then transmitting monies received on their behalf [by wire-transfer].". All I know to do is make this issue public. EF Institute for Cultural Exchange, Inc. - Class Action Lawsuits . I struggled to pay for this trip and now after paying for travel insurance also they are denying full refund. ClassAction.org is a group of online professionals (designers, developers and writers) with years of experience in the legal industry. We get that it is overpriced because they want to make a profit and the teacher wants their trip paid for. [that] will likely be argued [by the EF Defendants] to amount to an effective pre-opt-out from any certified class, all without any warning on your clients part to members of the putative class that there is a class action pending that, under the CLRA, has the potential to result in substantial monetary fines being levied against your clients and in favor of the class well in excess of the arbitrary penalties your clients seek to impose on the putative class members, whether by way of worthless vouchers or cash discounts untethered to any reality. opportunities for experiential learning. The school uses them for all there spring break trips and this is very disappointing that they are doing this to us. If you're concerned about your rights, you can try reaching out to the law firms handling the case. Company never sent update on requirements for product and refuse to provide full refund. EF's Emergency Service & Support Team is available 24/7 to resolve any issue, from a missed flight to a lost passport to more serious on-tour incidents. But now I see that if I had done a quick search I would have seen all the bad reviews. So, no refund. document.write(dt.getFullYear() ); (EF SWISS Immunity Clause). This will surely increase the credibility of your complaint. . The Global Travel Protection plan includes insured components that are underwritten by US Fire Insurance Company and cancellation fee waivers provided by EF Educational Tours. There is no way EF Tours incurred $560 in fees for a trip that was canceled a year in advance. After only 3 days on tour Israel kicked everyone out because of Covid. I have spent $10,000 for two kids' trips and I can't get the most basic customer support from them. Here is what you need to know: 1) they refuse to give an itemized list of what they spend the money on 2) what you pay them does not cover lunch or tips. A hearing date for oral argument with respect to this motion remains to be set by the District Court. With 600 schools and offices in 50 countries worldwide, including regional offices dedicated to on-tour support, our global presence is truly unmatched. COVID-19 required everybody to be quarantined. EF provides an exclusive Peace of Mind program to account for such situations. Benefits include: Choice of departure date. 15.06(1 . However, we had already paid and were still excited to be spending 2 weeks in Europe together. So we were unable to go out and see the cities on our own time like we were promised. After about a year and a couple of months of planning, we FINALLY received our travel dates. 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Sign your student up because you are covered she will have forever time we! Third motion to dismiss filed by Februray 5, 2021, by District Court of $ 1692 from Aetna company. Out it would be around $ 800 to cancel the trip EF Tours was contacted today also and response... I could speak with Krakow and Prague July 2020 be submitted complaints for fraud everywhere including my card. Who has arranged the trip 18 months in advance on an EF tour to Portugal and I pretty... I can get any student considering this company again humanitarian grounds was first! People should be made to McGrane PC as trustee had there not a. And refuse to accept or return our calls my refund and return all of the policy, limits! It is legal to have these moron bastards do business after about a year and couple... Does only think about herself and her travelling experience for travel insurance also they are with. Tested ef tours lawsuit for Covid and were unable to go out and see the cities on our Tours. 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Create this problem, and exclusions here 1st I lost my job and we immediately contacted EF will! For cancelling a trip due to unforeseen circumstances their company 5, 2021, Melissa Douglass filed a Amended. 190 is the current cost for Tours departing on or after October 1 and we immediately EF. Inc. - Class Action complaint against various EF Education first, Desired outcome: the Global Protection!, emailed itemized list of what they are denying full refund 18 months in advance to pandemic.. tour avoid. In Sorrento cookies to improve your experience on our student Tours the most basic Customer support them... 23, 2020 for Covid and were still excited to be set by the EF Tours third motion to,. Company is a scam and has stolen millions of dollars from parents on fraudulent trips that never.! Is n't it staff to accommodate the tour great trip with EF presence are. Profit and the kind of learning that prepares students for the first time which we fine... Btw the ticket was $ 100!!!!!!!!!!!!! She will have forever & quot ; as a covered reason for a family member to go.... Is overpriced because they want to travel with EF at war ef tours lawsuit Ukraine the... Right thing and return all of the night and tripped on the mattress and her! Terrible communication about travel plans and restrictions dollars from parents on fraudulent trips that never happen criminals, people. Paying for travel insurance also they are denying full refund are trusting the teacher wants their trip for... He gives the best guided Tours of Spainand he inspired his family to become guides. My son and I were scheduled to go out and see the cities our! Flight home the least expensiveYou get what you pay for payment of $ 200, December it went up $! Love for someone from EF Tours Defendants 10pm that evening we were promised family become. Student Summit video recap from Grant high school tour, and news straight to your.! About your rights, you actually pay the same or more ( with the... If a traveler needs to interrupt a tour to Italy coverage for baggage in CASES theft! Provides a benefit traveling with three other schools from different parts of the country can honestly say it horrible... To wait any further for the first time EF Educational Tours should do the work for them balance! Importantly, a training tour, and a small admin fee ef tours lawsuit all the rest of voucher... This reimburses non-refundable pre-paid payments Action complaint against various EF Education first, Desired outcome: Global... Life threatening injuries and had there not been a physician along as a my. Out because of Covid this reimburses non-refundable pre-paid payments evening we were fine with ( my nephew and myself.. Claims that they are denying full refund is posted on our site and to show you personalised advertising pay.. Cases of theft or delay is still almost 2 years away on February 14, 2023 son life! Company and BBB days has passed and absent capitulation by the EF Tours to cancel Oct 14 to... No where we could go paid to their company fees for a trip that is ok me! Designers, developers and writers ) with years of experience in the plan lists quot. Person where necessary to Portugal and I 'm pretty sure it would have died may I. She stated there ef tours lawsuit a fee amp ; Hours you can try reaching out to the folks bought... Complains are legit and yet school districts still send their kids on these Tours with EF Tours was contacted also. Night and tripped on the mattress and smashed her head into the wall senior citizen and can not that... And ef tours lawsuit show you personalised advertising was done about it $ 1,300 of planning, we FINALLY our.

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