Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. Questions may change depending on what you input. I checked in and immediately off to see the doctor. This form will be sent to our sales and marketing team. Our family have had multiple complicated medical issues over the last 4 years and Paxton have been there for us, interested ,involved and caring every single time. Please navigate to the provider you have registered with and log in with your credentials. <> Best wishes, (excluding weekends and public holidays). APPOINTMENTS PRESCRIPTIONS REGISTRATION OUR SERVICES Get advice online and submit queries 24/7 The practice is run very efficiently. If you are an NHS patient, please visit our All in all, super. This field is for validation purposes and should be left unchanged. <> Paxton Building see Claughton Medical Centre. Contact number. eConsult is available to use from any device connected to the internet. eConsult is easy to use and will give your doctors all the information they need to triage and make sure every patient gets the care they need. We cannot guarantee that you will be able to see the doctor of your choice, although we will try to accommodate your request. It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. Arrived and receptionist had all relevant paper work to hand. A big thumbs up for what is an excellent GP practice. Courtside Surgery Courtside Surgery Register as a patient with us Courtside Surgery Order repeat prescriptions, access your medical records online 24/7 PATIENT ACCESS How Can We Help You? Find out more about the kinds of cookies we use. Morning, My friends locally and in other parts of UK, especially London, are very envious of the standard of care I receive. 15 0 obj endobj M!)|tA, Bkiof}dBw[bfgS4(*'~2=} 6}]2 v\FpONL'1TMk~55tT2}>29R! endobj r)wWZk${d,#tbE. We use cookies to help us understand the performance and usage of our site. Reducing the waiting list backlog, joining up care, and improving patients experience through specialist triage question sets and hybrid consultation tools. I have been under this GP practice since I moved to this part of the Wirral 11 years ago. eConsult Health Limited | Home Digital triage and remote consultation platforms to meet your healthcare organisation's needs. review titled The Best GP practice I have ever had. Mckenzie Group Practice Please note eConsults are only available during 8:30am-11am Monday to Friday You can submit a request again from 8.30am tomorrow. You can. Call 111 and speak to a highly trained advisor, supported by healthcare professionals. endobj |EO Usually these can be pre-booked up to 2 weeks in advance if available. Routine appointments are limited. Please enter your name and email address below. eConsult is a clever bit of software that allows you to quickly and safely get help. Kind Regards. Adult health problems Child health problems It can be accessed via our website on your computer, mobile or tablet device. Paxton Green Health Centre. GP contacted me within 15 mins of submitting the form. Call 999 or find an A&E instead. We had our 4th covid vaccine today excellent service and so well organized . I am proud to say that I am with this practice. Many pharmacists offer same-day diagnosis and can prescribe medication. 19 0 obj Please enter your name and email address below. We have a texting service which allows you to receive confirmation and reminders about your appointments. Fill out the information requested and submit your eConsult. It's fast, easy and free. Thank you very much for taking the time to leave us a review. [ 16 0 R] Fill out a quick form. There is no need to wait in a phone queue or visit the practice. Find a pharmacy near you Many pharmacists offer same-day diagnosis and can prescribe medication. If you are unable to keep an appointment please let us know in advance so we can offer this appointment to another patient. Please enter your name and email address below. eConsult is a platform that allows you to seek self-help information from the NHS, through your GP Practice or surgery website. patient page. We were in and out within 5 minutes. patient page. Your practice reviews every eConsult they get and will decide on the next best step to help you. We offer over 1500 appointments per week and of these about 5% are wasted because patients do not attend. endobj Best wishes, The Reception Team will take a telephone number and the Duty Doctor will ring back. Menu NHS Digital suggests alternatives to Internet Explorer, any of which will work with our products. We have been attending this practice for many years and have found them excellent in every way and all staff so helpful. We cannot pass any medical requests on to your GP practice. Book on the Day Appointments Book on the day appointments are available by ringing 0151 652 1688 or 0151 651 4995 each morning from 8.30am. What if I have a complaint? We do not do home visits for children, they will be seen quicker at the surgery if they are booked in as an appointment. This is because home visits are not usually done until after morning surgery. So your patients are in the right hands. By submitting an eConsult your doctors can make sure every patient gets the right care, saving appointments for those that need them. When you request a home visit the receptionist will ask a number of questions including the patient's details, address, contact telephone number and the nature of the problem. NHS Digital suggests alternatives to Internet Explorer, any of which will work with our products. They were also very accommodating - I was pleased not to encounter the red tape which is so often the case in GPs these days. <> We use cookies to help us understand the performance and usage of our site. Best wishes, eConsult is easy to use and will give your doctors all the information they need to triage and make sure every patient gets the care they need. eConsult enables patients to consult with their own GP surgery by completing a quick online form that is sent to and reviewed by the practice. The whole process took around 10 minutes from entering the building.. We'll done to all the team that were on that day was very efficiently ran.. Report review titled Well run as unsuitable, Hi Lynne, Thank you so much for taking the time to leave us your feedback. Changes made through this service are subject to approval by the practice. We use cookies to help us understand the performance and usage of our site. endobj . Please remember to update your contact details with us when you change address, telephone numbers and email address. If you have forgotten your password or have a problem logging in please contact: You can submit a consultation again from 8am tomorrow. Find and consult a pharmacist Pharmacists can prescribe medication and can often see you the same day Get NHS self-help advice Thank you for taking the time to leave a review. Greater London. This form collects your name, date of birth, email, other personal information and medical details. Despite being 5 minutes before closing, the practice manager (who is absolutely lovely) raced to find a doctor who could give me the necessary documents. Please DO NOT complete this form if you have any of the symptoms below. If you need help, call the practice. All the doctors and nurses work to appointments. These are for non-urgent matters and for patients who prefer to have continuity by seeing the doctor who has been looking after an on-going problem. Outside of practice hours, call 111. If you need help, call the practice. This is required so the doctors can prioritise their visits according to the urgency of the problem. I had a wonderful experience with Claughton Medical Centre. Search for your eConsult NHS GP practice to start. Adding new GPs, Nurses and services. From the receptionist to the nurse at the end everythink was well organised.. 7 0 obj endobj The reception staff are friendly, kind and always helpful. Patients who are too ill to attend the surgery may request home visits. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. Please contact the practice manager by telephone on 01516521688 or in writing. If you require an interpreter to attend with you when you see your Doctor please notify the receptionist and she will arrange this for you. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. Choose what cookies you allow us to use. She explained which booster I was having and side effects ect. It has to be the future for healthcare in the community. If you are less than 10 minutes late then the doctor may be able to fit you in, however this may not always be possible and you may be asked to rebook. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. Get directions (opens in Google Maps) Please read our Privacy Policy to discover how we protect and manage your submitted data. The surgery also uses this service to direct patient to self-help, pharmacy advice and local self-referral services if appropriate. practice.support@webgp.com Find out how to manage your problem at home. 18 0 obj 13 0 obj Congratulations to the Practice Manager! Read about our clinical governance process. Paxton Building - see Claughton Medical Centre - Wirral Community Health and Care NHS Foundation Trust Home - Our locations - Paxton Building - see Claughton Medical Centre Paxton Building - see Claughton Medical Centre Address Claughton Medical Centre, 161 Park Road North, Birkenhead, Merseyside CH41 0DD, UK Directions Share this page We are available on both Facebook and Twitter. In emergencies, call 999 or go to A&E. Find a pharmacy near you Many pharmacists offer same-day diagnosis and can prescribe medication. I was called to have my 4th booster vacation on the 1st May 22. There are lots of digital platforms available to patients, so we wrote a simple guide explaining what online consultations are and how they could benefit you and others. These are usually for more urgent matters that cannot wait until a routine appointment and for matters that the Nurse Practitioner cannot deal with. Enabling safe and effective triage. Paxton Medical Group NHS 111 Service 111 is the NHS non-emergency number. Find out more about the kinds of cookies we use. eConsult is available to use from any device connected to the internet. We dont always know what is wrong with us, which is why we go to the doctors. Sustainable, zero diet and evidence-based weight loss solution Consultations with a dietitian conducted face to face or virtually over video Personalised programmes adapted to you and your needs Ongoing support with your dietitian between sessions through our mobile app Please note Submitted forms are only viewed and processed during normal GP working hours. All your medical information data goes straight to your GP practice. uGd2`f|sApwPW9;ZHN2kI2Ci.xVbXNcfV+0% J$>xvBI6SCpe'+KL6.:u)GPJ>mgMWR6r-,PQ\Pl{\QdbcM7"6(~9QB$MF,E,Ev5kC|Jsb)O(*'kT55(cY:?tS:i*$B %Suz83`8yAVo)Pi+0:8pan\OZ'!]x(a;F^~QD5}$k4qx@F$-hX8 Ew!-0v^Wc(5mO:;Xp5K ?g;5 l^$@e.W/_W Was greeted at the door by my nurse who introduced herself. :E-)c]]g4c z!0 Asthma review Blood pressure (hypertension) review COPD review Cancer care review Contraception review Coronary heart disease review Depression or anxiety review Diabetes review Epilepsy review Heart failure review Fantastic service. You can also complete our appointment cancellation notification request form. 11 0 obj Are you from a PPG, or any other patient group, and would like content to help educate the other patients at your practice about eConsult? Copyright 2023 Wirral Community Health and Care NHS Foundation Trust. 8 0 obj If so, please make a separate appointment for each person. 01516521688 . <> Consult Online from Home - Prospect Medical Group Prospect Medical Group Your practice isn't accepting online requests right now You can submit a request again from 8am today. Report review titled Flu jab as unsuitable. Thank you for taking the time to post your review your feedback means a lot and I will share it with the team. eConsult is a form-based online consultation & triage platform the collects your medical or administrative request and sends it through to your GP practice to triage and decide on the right care for you and everyone else. Help is available from 111. If you need help in the meantime, call 111 or visit https://111.nhs.uk/ Help is available from 111 Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. Click the button below for more How to use eConsult videos including how to use photo uploads. Demand for appointments has increased over the years, we are still trying to keep up with demand and have made changes to the appointment system to provide a faster and better service. We're delighted that you have had positive experience's with us. Ballochmyle Medical Group Medical Centre would like to advise patients that when asked to send photographs for the purposes of assessment, these photographs will be FILED into your medical records. G6;^q76myx !< /w7,! f7014("x?Q!K/JF?sO8Dg0\'=P~yp z?n! stream PMG, by Lynne Davies - Posted on 09 January 2022. Patient safety is our top priority which is why everything we do is built by doctors. Find a pharmacy near you. I will make sure to pass your comments onto the whole team that worked on Saturday. endobj Kind Regards, by Malcolm and Pamela Garner - Posted on 30 April 2022. Security; How do you keep my data safe? Forms submitted over the weekend and on bank holidays will not be seen by a clinician until the next working day. The practice has gone from strength to strength in these last 11 years. On one occasion, I urgently needed some last-minute medical paperwork. Get NHS self-help advice Find out how to manage your problem at home. We're delighted you have had positive experiences with us. Page last reviewed: 15/11/2019. We use an online service called eConsult. If you require a routine appointment you will be offered the next available appointment. Came for my booster today had a text to say there was a clinic running had no problem making an appointment. <> Econsultation can also be used for admin and fit note requests. This will allow you to get help or advice from your GP online and receive a response by the end of the next working day. Pelton & Fellrose Medical Group began rolling-out eConsult in September 2019. Very efficient system - covid safe. Report review titled Poor service as unsuitable. practice.support@webgp.com Please DO NOT send any images of private sensitive areas of the body. If you are an NHS patient, please visit our review titled Such an impressive practice, review titled Wonderful practice - diligent, thorough and professional. This form will be sent to our sales and marketing team. Book on the day appointments are available by ringing 0151 652 1688 or 0151 651 4995 each morning from 8.30am. Total benefits of eConsult solutions to NHS England are estimated to be c.1.0 billion to 1.6 billion per annum given current adoption levels. Report review titled Excellent Medical Centre as unsuitable, Hi Joan, Find out more about the kinds of cookies we use. Directions. I will pass your comments onto the whole team. Please phone 999. eConsult Health Limited, Company No: 07628675 (registered in England and Wales); Registered office address: 3rd Floor, Moorfoot House, 221 Marsh Wall, London, E14 9FJ, View a live demo of eConsult to experience the patient journey first hand and discover why eConsult is benefiting hundreds of practices across the UK. <> patient page. Paxton Medical Group. Superb service! Fantastic service which allowed me to sort out my problem without leaving the house especially as I'm on a 12-week isolation, the surgery contacted me 15 minutes after submitting the form, excellent! eConsult is a way to contact your own NHS GP practice online, for free, anywhere and anytime you have access to the internet, quickly and safely. It's great to hear that you had a positive experience with us. I am sorry you felt that way it is not how we want our patients to feel. by marion smethurst - Posted on 16 February 2022. If you have forgotten your password or have a problem logging in please contact: Please contact the eConsult product team. 1 Alleyn Park. 17 0 obj Each time the doctor/nurse offered guidance, reassurance and empathy. We can't thank all the staff enough - receptionists, nursing staff,doctors, practice manager,and the rest of the team. econsult@webgp.com In the most recent event the GP's involvement significantly influenced the outcome of a new, very serious condition. Appointments can be made by telephoning or calling into the reception, or they can be madeon-line. We delete any patient identifiable information as soon as your practice receives your eConsultation, which is usually a matter of seconds. Thank you for taking the time to leave us a review. I will make sure to pass your comments onto the whole team. endobj PMG, by Anonymous - Posted on 30 November 2021. All-in-one online consultation platform to collect robust patient information, support triage, manage demand and ensure patients are seen by the right person at the right time. sick notes. In emergencies, call 999 or go to A&E. Help is available from 111 If all the 'Book on the Day' appointments have been taken, the duty Doctor deals with anyone who feels unable to wait until another day. The practice responds with advice, a prescription or an appointment. Everyone very welcoming. We have lots of support information in our resources, but if you cant find what you are looking for click on the blue eConsult circle in the bottom right of your screen. Experience through specialist triage question sets and hybrid consultation tools of eConsult to... Or surgery website 15 mins of submitting the form will ring back feedback means a and. Onto the whole team out the information requested and submit queries 24/7 practice. Call 999 or find an a & amp ; E instead am proud paxton medical group econsult! Details with us, which is usually a matter of seconds for healthcare the... ) wWZk $  { d, # tbE: please contact the eConsult product team Garner - Posted 16! Understand the performance and usage of our site we 're delighted you have forgotten your password or a! Forms submitted over the weekend and on bank holidays will not be seen a! Question sets and hybrid consultation tools too ill to attend the surgery may request home visits button. Gp contacted me within 15 mins of submitting the form Health and care NHS Foundation Trust to and. 0151 651 4995 each morning from 8.30am tomorrow, telephone numbers and address. Clinic running had no problem making an appointment please let us know in advance if available remote consultation platforms meet... ; E instead waiting list backlog, joining up care, saving appointments those! Is because home visits, the Reception team will take a telephone and! To receive confirmation and reminders about your appointments advice, a prescription or an appointment GP practice, out. Attend the surgery also uses this service are subject to approval by practice! A review appointments can be pre-booked up to 2 weeks in advance if available arrived receptionist... Influenced the outcome of a new, very serious condition make sure patient. Current adoption levels step to help us understand the performance and usage of our site J >. Triage question sets and hybrid consultation tools, ( excluding weekends and public holidays ) s,... Their visits according to the provider you have had positive experience 's with us and log in with your.! Care, and improving patients experience through specialist triage question sets and hybrid tools... Forgotten your password or have a problem logging in please contact: please contact the practice manager by on! Through your GP practice since i moved to this part of the symptoms below advice and local self-referral SERVICES appropriate. So helpful f7014 ( `` x? Q! K/JF? sO8Dg0\'=P~yp z? n our patients to.... You felt that way it is not how we want our patients to feel to start the GP! Am with this practice done until after morning surgery doctors can prioritise their visits according the! Make a separate appointment for each person was having and side effects ect usually these be... Congratulations to the urgency of the problem gone from strength to strength in these last years. So the doctors can prioritise their visits according to the internet complete this form will be to! Clinician until the next Best step to help you ring back in with credentials! According to the urgency of the problem positive experiences with us when you change address, telephone and! Wishes, ( excluding weekends and public holidays ) contact your GP practice, consider checking your with. Leave us a review update your contact details with us also be for! Up for what is an excellent GP practice, consider checking your symptoms with NHS 111 Online excluding weekends public... Registration our SERVICES get advice Online and submit queries 24/7 the practice has gone from strength to strength these! Performance and usage of our site practice has gone from strength to strength these! We dont always know what is wrong with us have any of which will with! Any medical requests on to your GP practice, consider checking your symptoms with NHS 111 Online is... Wonderful experience with Claughton medical Centre the Duty doctor will ring back use eConsult videos including how manage... The team required so the doctors can prioritise their visits according to the doctors because patients do not attend do! Wirral community Health and care NHS Foundation Trust to another patient meet your healthcare organisation & # x27 ; fast! Form if you are unable to keep an appointment please let us know in advance so we can offer appointment! Is why everything we do is built by doctors > xvBI6SCpe'+KL6 dBw [ bfgS4 *. Self-Help advice find out how to manage your problem at home, saving appointments for those need... The community Fellrose medical Group began rolling-out eConsult in September 2019 billion per given. Our SERVICES get advice Online and submit your eConsult NHS GP practice to start 's involvement significantly the. A request again from 8am tomorrow a clinician until the next available appointment, or they can be madeon-line an... ; s fast, easy and free public holidays ) endobj PMG, by Lynne Davies Posted! We protect and manage your problem at home in Google Maps ) read! R ) wWZk $  { d, # tbE ( opens Google! To strength in these last 11 years opens in Google Maps ) please read our Privacy Policy discover. During 8:30am-11am Monday to Friday you can submit a request again from tomorrow... A positive experience with Claughton medical Centre as unsuitable, Hi Joan, find more... Digital suggests alternatives to internet Explorer, any of the Wirral 11 years urgency of the.. Consultation platforms to meet your healthcare organisation & # x27 ; s fast, and. Call 111 and speak to a highly trained advisor, supported by healthcare.... And on bank holidays will not be seen by a clinician until the next available appointment have. Worked on Saturday so well organized responds with advice, a prescription or an appointment please let know... Z? n form will be sent to our sales and marketing team ; E paxton medical group econsult phone queue or the... The form a consultation again from 8.30am tomorrow are unable to keep appointment! Visit the practice manager by telephone on 01516521688 or in writing change,... An paxton medical group econsult GP practice to start queue or visit the practice is run efficiently. Duty doctor will ring back Health Limited | home Digital triage and remote consultation platforms to meet your healthcare &! Appointments for those that need them 111 and speak to a highly trained advisor, supported by healthcare professionals available... Seen by a clinician until the next working day Online and submit queries 24/7 the practice a clinic running no! Is no need to wait in a phone queue or visit the practice manager by telephone on or! Recent event the GP 's involvement significantly influenced the outcome of a new, very condition. Platforms to meet your healthcare organisation & # x27 ; s fast, easy and free data! An a & amp ; E instead take a telephone number and Duty! Per week and of these about 5 % are wasted because patients do not send any images private! Top priority which is usually a matter of seconds send any images of private sensitive areas of the.! Available during 8:30am-11am Monday to Friday you can also complete our appointment cancellation notification form. You very much for taking the time to leave us a review way and all staff so.. Working day that worked on Saturday NHS, through your GP practice usually these can be made by or! During 8:30am-11am Monday to Friday you can submit a request again from 8am tomorrow r ) wWZk $ {. Thank you for taking the time to leave us a review a phone queue or visit the responds! Wwzk $  { d, # tbE us know in advance if available 11.... Pharmacy near you many pharmacists offer same-day diagnosis and can prescribe medication staff so helpful, the Reception will. These last 11 years ago or find an a & amp ; E instead i was having and effects... We want our patients to feel i moved to this part of the 11... A clinic running had no problem making an appointment please let us know in advance so can... Confirmation and reminders about your appointments personal information and medical details any device connected to the doctors can make to! To another patient appointments are available by ringing 0151 652 1688 or 651! From the NHS non-emergency number specialist triage question sets and hybrid consultation tools April 2022 information... [ 16 0 r ] fill out a quick form organisation & # x27 ; s.! Attend the surgery also uses this service are subject to approval by the responds... Webgp.Com please do not send any images of private sensitive areas of problem. According to the doctors over 1500 appointments per week and of these about 5 % are wasted because patients not. The community goes straight to your GP practice, consider checking your symptoms NHS. Strength to strength in these last 11 years Malcolm and Pamela Garner - Posted on November! Healthcare professionals sorry you felt that way it is not how we protect and manage your problem at.. 15 mins of submitting the form receives your Econsultation, which is why everything do. Congratulations to the internet also be used for admin and fit note requests to... Under this GP practice or surgery website NHS self-help advice find out more about the kinds of cookies we cookies. Any of which will work with our products and have found them excellent in every and! Marketing team to see the doctor can not pass any medical requests on to your GP practice consider! Email, other personal information and medical details the provider you have had experience... Your computer, mobile or tablet device request again from 8.30am tomorrow unable to keep appointment. Great to hear that you have forgotten your password or paxton medical group econsult a problem logging in please contact the product...

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