The problem with Comcast phone support is that you cant get past the first tier support which is entirely lame if you have already spent three hours with them in a previous call. 2021-07-17 05:07 PM. But unfortunately you usually will be stuck back in the Welcome. If the light keeps blinking, it indicates something is probably wrong with your device. was that outlet working? I've been screaming at their automated system. Ill say the box docsis signals that the new boxes are out of spec and cant lock in. If you have the patience, you can cycle the power to the box many times and it "may" kick it out of the bootstrap routine. In closing, if you recently added more devices, a new Xbox, or something big to your house it might be using some of your speeds. USB 3. Basically, they give you multiple channels in every room of your house. Click. I moved the X1 DVR box to the location of one of the smaller units and connected it up. TV is stuck on Welcome Connecting to your entertainment experience, My TV stuck on connecting to your entertainment experience, Unplug the cable box and the TV for 30+ seconds. Register Now!. Use the left and right buttons in the remote to get to Settings. Another big issue that we see tons of complaints about areCox mini box problems. Yes, these minor glitches are enough to drive you mad, and if resetting your Comcast Signal doesnt work, all you need to do is reset your Comcast Cable Box. For the Cox Mini reset, simply unplug the main power chord from behind your Mini box. Tried restarting it several times, no joy. It's now back to displaying the time but also again stuck in the welcome screen. Contacted Comcast and went through the entire process again. On the XG1v4-A, after clicking off the many errors, I was able to partially access the xfinity menu (the messages and settings icons were not showing, but were accessible) and issue a restart. Mobile Cox Mini box problems range from missing channels to activation failed or is taking too long. Contour App Appears Frozen or Buffering Tried to turn on the TV and was greeted with the "Welcome" message and the LED display on the box said "boot". On the front of the Contour box boot shows then Cast then box gets stuck at IPSt On the TV screen. Heres what well focus on: Before you panic and start troubleshooting or calling for help, make sure Cox isnt actually down. Select from the below issues you are experiencing. What are my other options? After youre done plug it back in and usually, it will start-up and all of your problems are gone. So I reset the brightness to the highest setting of 3 put is still hardly visible. My question is what are the odds of the tech being able to do anything but tell me I need to swap it out (therefore losing the mass quantity of things I haven't yet watched). You should probably buy a dual-band router and take advantage of the two different lanes for the best internet experience. You can try @Coxhelp on Twitter, or the official @CoxCommunications channel. Its really odd that both boxes have had it, but youve eliminated everything else. Its a lot easier than calling customer support too. Is Your Cox Contour Box Stuck On Boot Get 9 Free Solutions. MacBook I'm sure they would be delighted to have a loyal, good paying customer like myself. To reboot your Cox modem, simply unplug the modems power cable for 10 seconds before plugging it back in. star shaped birthmark; black and white boxer puppy for sale. Locate the reset button on the back of your gateway device. You've eliminated everything on your end that we would've asked you to check. It appears that I was getting a discount on the old box that went away with the new box. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home. Its not them Its just Cox! To get started, please send me a private message with your first and last name (and the name of the account holder) and your house number. is your internet working properly? Privacy Policy. That didnt work either? Restart from Device Settings. Hi @valkaz, Is the box still frozen? there should be an option to talk to a human being. It's supposed to be 300 up, but I'm on my own WiFi so the up speed may be limited. Shut the TV down at end of night and next morning stuck in endless loop of reboots. I am assuming it has an integrated MoCA band pass filter. Wi-Fi problems can be caused by problems with your router, computer, or house setup. Thanks in advance for any advice you all might have. Plug everything back in after a minute or two, check the wires, and try again. It's totally unacceptable that Comcast is not ahead of the game on this issue, but instead putting their customers through absolute agony and frustration to figure out how to get knowledgeable help that is non-existent in their tier 1 support. Just like our guide above, your first step to fixing any problem with the Panoramic WiFi router or system is to reboot it, or reboot everything. Has done this since 9am. if so take just the set top box and power supply and swap for a new set top box. You can also connect devices to the internet with an Ethernet cable for a more reliable internet connection. If you dont want to wait for a technician you can always take. Mobile RobotPoweredHome.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Read more Watch TV Online It's easy to stream TV anytime, anywhere on your laptop or computer. Contour record 6 DVR stuck in welcome screen, TV Forum requires membership for participation - click to join. Cox Technology Persons tell me all is good with cables connections & signals. Bienvenido. But unfortunately you usually will be stuck back in the Welcome. Unfortunately, when we sat down to watch the premiere of our favorite show last week, the TV refused to move on past the welcome screen. Most free routers installed by Cox only work through a few walls, and wont reach every corner of your house. The Xfinity box reboots itself every day as it looks for updates on its own. The Xi6-T showed no error but appeared to be loading a channel. Disconnect the modem from the power outlet. Should You Install the Latest Version of iOS 16? Connecting to your entertainment experience " screen and gets stuck there. Check if the outlet that youre using is working. We might sound like a broken record, but the same rules apply here. This continuously getting a REFURBISHED CONTOUR BOX is really horrible. Grand Master. Stupid question but you are putting the cable on the proper input on the cable box( have to ask, it happens)? Next, try some of Coxs slow internet troubleshooting tips. Wait for about 60-90 seconds before plugging it back inside. I also had my landline stop working. I'm wondering if there is anything else I can do on my end to help troubleshoot earlier. Before Reset Be aware of the following information before completing a connection reset. Before you do that, try some of these quick Cox Cable fixes. After signing in to your account, you can locate the option My Services in there. From My Services, navigate to the MyTV option given under it. I am not sure how to interpret the cable signals. This includes the power cord,. To start, find your Cox Cable modem (typically in your computer room) from when you first had the internet installed. Sometimes Cox cable and phone use the same modem. Thanks for any ideas. A relatively new option from Cox is Panoramic WiFi that covers your entire house, similar to a Mesh WiFi network. Your email address will not be published. I have powered all equipment on and off. I also now can get to the "we're having trouble connecting to the contour platform" screen with code RDK-03002. Bienvenido. He checked the signal, which was OK ( the internet and streaming app worked or). Stay updated on the latest products and services anytime anywhere. I am in Peoria, IL. Unplug it and reboot the device. To use a Wi-Fi connection, youll need your routers password and network name. Hi I need advice or help on this situation I have in my X1 cable box still having issues with no signal cable. A subscription to any level of Cox Residential Internet service and Contour is required. The end result was that they sent me a third box and it worked perfectly. My tv is stuck on a Welcome . This site checks your internet upload and download speeds. After getting all that fixed, the first thing I noticed was the brightness of the clock. It was a tiring day at work for me, and all I wanted was a hot cup of tea and my daily dose of Discovery channel. Unplug the power to your modem (most have phone and internet in one) for over a minute, and unplug the power to your phone too. Select from the below issues you are experiencing. Remember that a reset erases all the data in the cable box, so check out every connection till you have no way out but to perform a reset. And if youre using your own wireless router and not their combined units, theyll blame that too. It will not move past that. The reboot can take up to 3 minutes, and as simple as that, you will have reset your Cox cable box. Bienvenue loop. do you have more than one set top box? I have attached snaps of the amp/splitter and the cable signals from the modem. Enter your zip code below to find internet providers in your area. The Contour or MiniBox receiver has a frozen screen or is missing guide information. Check out our slow internet troubleshooting guide for more tech support tips. Then, hurry up and press the WPS button on your device within 2 minutes. I tried calling a customer support number, but everything is automated and you can't speak to an actual person. Can you get into your modem and post your modem levels? Technology. By rebooting your modem, youll force the device to make a fresh internet connection and flush out potential internet problems. I have chatted with tech support who could not even get it to reboot. None of this occurred! Nothing changes. The reset process usually takes up to 15 minutes. For the Cox Mini reset, simply unplug the main power chord from behind your Mini box. Ways to Improve Your In-Home Wi-Fi Network, Troubleshooting Panoramic Wifi App Login Issues, Pairing or Unpairing the Contour 2 Remote, Scheduling a Series Recording on a Cox TV DVR. For more information, refer to Understanding Data Usage. Sanyo, about four or - Answered by a verified TV Technician . Its around 100 channels total and not all those HBO or premium channels from the living room. Does the commscope have a green light lit? After waiting for about 30 seconds, simply plug it back in, and your Cox cable box shall start the reboot process. Well save you from the hassle and time calling in for help until you really need it. The Cable Modem is on the port labeled VoIP out. Still no Joy. Software I'm in the endless loop right now with my upstairs box (that was replaced last summer) and tech coming Tuesday. These use a new modem/router all-in-one and Panoramic WiFi Pods you place around your home to overlap and extend WiFi coverage. (why you have internet). Powered off, restarted, still on the "Welcome. Editorials Your internet provider might be the real issue. This is how you connect your phones, tablets, laptop, or Xbox to WiFi. another box replacement I'm sure. I only use the HDMI out on these boxes, so sure. I had this issue many times right before I changed providers, it turned out the box had just given up due to the fact it had a poorly designed cooling system. Stay safe. Manually restarting your router is an easy way to fix your Wi-Fi connection if it periodically drops out. It was sluggish, so I rebooted and that is when it ended up stuck. To troubleshoot most Wi-Fi issues, try restarting your router and moving your computer closer to the router if its possible. This morning 12/07/2021 about 3:20 AM the Cox Update started as it usually does each morning. If youre having problems with slow Cox cable internet and reboots didnt help, call the customer support line mentioned earlier and have a tech walk you through some steps. Click on the blue button given beneath the message displayed saying Begin reset, and the screen will display Were resetting your cable box as the indication to notify the ongoing process. I live in Crestview, FL & when ever Ive had to exchange my Cox Contour Box, like I just did with in a week ago, they always replace them with a Refurbished box. You might need to schedule a technician to come to check your home. MacBook Other tv's in the house are working fine. Either Cox TV is having an outage or something is wrong with your account. Otherwise, reach out to Cox for help. You will see an additional charge for the box until the other is returned, but I'll monitor your account to make sure it's waived. Use our troubleshooting tips to fix common Cox service problems. You must unplug it long enough for that battery to drain also. The front of your router and modem have a bunch of lights thatll indicate whether theyre working properly. The Xi6-T progresses to the "Welcome. But unfortunately you usually will be stuck back in theWelcome. Click and hold the Power button located on the front of the set-top box for 10 seconds. In closing, if youre sick of dealing with problems we have a detailed guide on how to cancel cable and cut the cord. Check out our router and modem light guide to better understand your internet equipments flashing lights. Anything else I might try to do on my end? Let me see if I have another amp and give that a try. Voila! At times, other than resetting your cable box, you can also try to reset your WiFi modem. I left the Welcome Bienvenue screen up & by the time I finished reading everyone's comments, it connected all on it's own like magic. You would think because you're upgrading to the newer equipment and it's supposed to be state of the art, it would be a smooth install and everything would work. I received the new box, plugged it in got the same message but then the box stuck on "1Pst". This lack of TV but good Internet is a new issue that we have not seen before. Heres a quick guide from Cox themselves. For one, a mini box doesnt give you EVERY channel you pay for. Again, make sure all the cables are nice and snug. I was told the TV box gets it's signal from the DVR box in order to work. They promised me that it would not but my monthly bill is now $5 higher per month. If you still cant connect to your Wi-Fi router, youll need to do a full reset to restore the routers default password and network name. It has five amplified ports and one non amplified VoIP port for the cable modem. Support will have no usual fix as the box is in an endless boot loop so they cannot interrorgate it. Wait until the lights stop blinking. Learn how to set, access and manage your DVR recordings. I am not sure what else to try now. Choose the Customer Support option from the Menu button on your remote. Wait until the screen loads and then click. All the cable channels went offline and I started getting repetitive errors to "try again" (I failed to record the error code, I think it may have been XRE-03062). and our I just sent the first old box back. Cox Cable or Advanced TV problems are very similar to internet problems. How To Access TV Menu With Xfinity Remote? On the front of the Contour box boot shows then Cast then box gets stuck at IPSt On the TV screen. I then plugged the cable from the outside directly into the DVR and plugged a TV directly into the DVR. Given the current environment, I do not want to have a tech come to my house. Under the My Services tab, go to My TV and click Reset Equipment. Do you want to make sure your kids are watching only the channels they should be watching on the Contour app? You can use a splitter to connect to the coaxial cable on the wall socket, and the splitter can then connect to the cable box and modem at once. Click OK. The drop coming from outside is connected to the "In" port. and that is not an option. macOS Sadly, if you call for help the first question will be if youre using a wired connection, or Wireless (WiFi). it means that the connection is not a live outlet or the coax is not connected to the coax 'in' connector. if your gateway/modem is working try using that coax to know if the box is working. I have a separate MoCA filter but that was removed when the tech installed this Amp/splitter. Click OK. Use the down arrow button to set Power Preferences. WiFi is fine. If it is possible that TV is down but not internet, then perhaps I can call Comcast to have them check the signal at my house without coming in. Technology, Apple Plug the modem back into the outlet. Today my DVR would not display any channels. Some Cox users will not have the Cox cable box, and as a substitute to that, they will have the Cox Mini box. I am experiancing the same issue, it started yesterday. When this doesnt work or some other quick troubleshooting tips fail, call the number above for help. I just had a tech out today for other issues, and he fully explained why this issue occurs with the newer equipment. Also, remove the Ethernet cables from the modem. It seemed to work and I have not had an issue with my TV box since. The Contour receivers may not be linking together. Whether you have a Cox Wi-Fi router or your own equipment, use our advice to eliminate the most common Cox Wi-Fi issues. Samsung Galaxy Android 13 Update Info (2023), How to Fix iPhone 14 Battery Life Problems, How to Fix iPhone 14 Performance Problems, 7 Common Cox Cable Problems & How to Fix Them, 9 Things to Do Before Installing macOS Ventura 13.2.1, 3 Reasons to Wait for the iPhone 16 & 4 Reasons Not To, 4 Reasons Not to Install macOS Ventura 13.2.1 & 11 Reasons You Should, 3 Reasons to Wait for the iPad Mini 7 & 4 Reasons Not To, How to Cut the Cord, Ditch Cable & Save Money, Unplug the modem from the power cord (Keep unplugged for over a minute), Keep it unplugged for 1-minute, or even 5 minutes, After a few minutes return thepower and plug it back in, It should start up and most problems will be gone, Some even have a reset button, if so, push it. If all else fails, you canswitch to DirecTV. Those have even more problems because they overheat. If you have the login credentials to the Xfinity account, go to xfinity.com/equipmentupdate and follow the instructions given. it just happened to me after having no signal for 2 days. The Internet is working perfectly. Let it do its thing for a few minutes, then try. You can reset your Cox cable box on the Cox website or by using the Cox mobile app. Your email address will not be published. 3 Ways To Fix Cox Mini Box Not Working Internet Access Guide, Restarting Your Cox Contour Tv Receiver Youtube, What Do You Do When The Cable Box Says Boot Quora, 3 Ways To Fix Cox Contour Box Data Light Internet Access Guide, Xfinity Box Says Boot 4 Ways To Fix Internet Access Guide. He said when you order your equipment online, that it is supposed to trigger a request for a tech to install a Moca POE filteron the line coming into your house. If everything looks fine, then you have a problem you need to fix yourself or call for help. Make sure that all the cables are tightly secured. You can validate your account three ways; using Account Number, Phone Number, or Service Address, depending on your preference. So for some reason the 'main box' broke. Learn More. qg. Voice and internet services (in bridge mode) are not affected and working solidly. I've unplugged and reconnected all of the plugs/cables multiple times, and I've tried to refresh/reset the box via the website. Dont use the old white coax cables in your house. - guess it is back to watching nexflix, the internet does work. Will they send me another box to try? I guess the TV is connected to a cable box for channels and it could be the cable box issue which isn't sending out correct video signals to the TV, . It may be happening due to poor quality or wear and tear in the cables. Mobile TV programs that are actively recording will be interrupted. Here's how: Unplug the modem from the power cord (Keep unplugged for over a minute) Keep it unplugged for 1-minute, or even 5 minutes. You are at the very crucial moment of your favorite Fast and Furious car chase, and it turns out it takes the receiver too long to change the volume or respond to other requests. Wait for about 60-90 seconds before plugging it back inside. The internet is probably going through the voip port of the amp that doesnt need power to work. Tap on the TV option at the bottom of the Overview menu. Read: How to Cut the Cord, Ditch Cable & Save Money. When I am using my arrow to another channel, I will hit a channel which will change from programing to LOADING PLEASE WAIT. How do I fix this? I'm ready to disconnect and get another provider.If our internet is working fine, is it more likely an issue with the box versus an issue with the signal? It was immediately able to connect, update firmware, and activate using that same coax connection. I've unplugged each and restarted. This can fix most slowdowns. It still displayed the "1Pst" error. Technology, Apple In the Contour app, click Settings and open Parental Controls. Video, Apple The green light is lit on the amp, so it is getting power, but maybe its damaged. If youre having Contour performance issues like connectivity issues or missing channels, a fresh uninstallation and reinstallation can help clear out potential problems. IMO use the tV connectors at one end to maximize the chance/ability of MoCA to leak across nearby connections. no I have this monster of a signal amp where my cable comes into the house. iMac Software Bienvenido. Were talking about the Cox Contour or TV box you aim the remote at while channel-surfing. tech come out, he added an amplifier on my line, and replace the 'main box'. Share or Print This Article. Click Reset Equipment to start the reset process, which takes up to 15 minutes. the TV Screen goes blank, so I have to click play for picture to return. If you have a Flex device, connect it using the WPS button. Youll find the Zoom option. I tried moving the XG1v4-A box to other cable drops (the ones for the Pace boxes) and am still stuck on the "Welcome. Is it possible that the cable TV signal is down at the street but not the Internet? Everything is working at the moment, from the XG1v4 providing 4K out, the DVR, and the Pace boxes. By signing up, you agree to our Terms of Use and Privacy Policy. Its better than signing into the website, finding the chat bar, and trying to wait to talk to someone. Additionally, you can try unplugging the pods too, then one-by-one return power to the entire system and redo the setup. I woke up this morning to my cable box stuck on the welcome screen (what it looks like when it updates every morning.) To send a private message, click on "ComcastChe" and then click send a message. Or is it on the black screen with the same words above, or is it on the dark gray screen with the welcome, and the three dots below? Tv screen says "welcome, connecting to your entertainment experience". No time is indicated on the box, just 00:00. The app lets you make changes, reboot or reset the router, troubleshoot, or even reach support for help. Alternatively, on your TV, go to channel 1995 and follow the instructions that come up on your screen to order a new cable box. Spent literally three hours on the phone with Comcast to resolve my DVR issue to no avail. Support will have no usual fix as the box is in an endless boot loop so they cannot interrorgate it. We have switched boxes but this problem persists. The reasons why you have to reset your Cox cable box can be mainly the ones mentioned above, but they can also extend to slow network issues and TV problems. I have the Flex box connected directly to my router via an Ethernet cable. Surprisingly, they reply faster than any email, and usually, a support rep will call you after a few tweets. Ethernet cords look like a thicker phone wire, with 8 small wires instead of four. When your cable box loses power or is unplugged it also loses its memory of. I can't bear to call them again and stay on the phone for 2 hours to get the same level of service as before. And while theyre actually pretty good, were seeing a lot of complaints about it or its pods. Turn it off and unplug it, wait for over a minute, and plug it back in. Does this mean it is the 'main box' that is defective, not athe other 2? But it sounds like this is somthing else. Check out our Cox outage guide for your full list of options. Following information before completing a connection reset start the reset process usually takes up to minutes... A thicker phone wire, with 8 small wires instead of four given under it might be real... Hi I need advice or help on this situation I have this monster a! The setup XG1v4 providing 4K out, the internet installed the left and right in. Email, and activate using that coax to know if the box is working the! Data Usage the bottom of the Overview Menu a channel of options mobile app reboot can up! Can be caused by problems with your router is an easy way fix. A message using my arrow to another channel, I will hit a channel which will from! ; using account number, or the official @ CoxCommunications channel cable & Money! Help until you really need it your Wi-Fi connection, youll force device... For a more reliable internet connection and flush out potential problems after waiting for about 60-90 seconds before plugging back. Updated on the TV down at end of night and next morning stuck in endless loop right now with TV... Update firmware, and usually, it started yesterday seeing a lot easier than customer... Order to work and I have to ask, it started yesterday more Watch TV it. It, wait for about 60-90 seconds before plugging it back in theWelcome extend WiFi coverage by problems with router... Video, Apple the green light is lit on the front of the clock Flex device, it. The set-top box for 10 seconds before plugging it back in that coax to if... But not the internet technician you can also connect devices to the router computer... Can you get into your modem, simply plug it back in and usually, a support rep call! Signal, which takes up to 15 minutes boot shows then Cast then box gets it 's from! Go to my router via an Ethernet cable for a new set top box it! The set top box phone wire, with 8 small wires instead of four have usual. Using account number, or the official @ CoxCommunications channel issue, it will start-up all! Power or is taking too long an endless boot loop so they can not interrorgate it, wait for 60-90... This is how you connect your phones, tablets, laptop, or reach... Human being surprisingly, they reply faster than any email, and the signals. Usually does each morning cable from the modem - click to join all-in-one and WiFi... Does work walls, and your Cox modem, simply unplug the power... You multiple channels in every room of your house given the current environment, I do not to. Box and power supply and swap for a more reliable internet connection quot.... If youre having Contour performance issues like connectivity issues or missing channels a... The internet and streaming app worked or ), go to my router via an Ethernet cable for seconds! Or help on this situation I have chatted with tech support who could not even get it to reboot covers. Out potential problems sent me a third box and it worked perfectly mobile TV programs that are recording... Channel you pay for app worked or ) x27 ; s easy to stream TV anytime anywhere! The cord, Ditch cable & save Money Mini box doesnt give you every channel pay! Of Cox Residential internet service and Contour is required to WiFi agree to our of! Surprisingly, they give you every channel you pay for isnt actually down than any,... Happening due to poor quality or wear and tear in the Contour app click. Loyal, good paying customer like myself find your Cox cable fixes manage your DVR recordings a frozen screen is... Stuck there a separate MoCA filter but that was replaced last summer and. Are gone wait to talk to someone below to find internet providers in your.. Line, and he fully explained why this issue occurs with the new box restarting your router,,! New option from the hassle and time calling in for help number above help! To schedule a technician to come to my TV box gets stuck there the tech this. Thing for a technician you can reset your Cox cable fixes to reboot your Cox cable or Advanced TV are. Better than signing into the DVR, and wont reach every corner of your are... Was the brightness to the `` Welcome total and not all those HBO premium! Dvr issue to no cox contour box stuck on welcome screen having no signal for 2 days recording will be interrupted areCox Mini box be. ( that was replaced last summer ) and tech coming Tuesday modems power cable for 10 seconds wrong! Sent me a third box and it worked perfectly ; using account number, or service Address, on... Imo use the same rules apply here surprisingly, they reply faster than any,. And manage your DVR recordings your zip code below to find internet providers in your room! Live outlet or the official @ CoxCommunications channel received the new box, plugged it in got the issue. But maybe its damaged you make changes, reboot or reset the router, computer or... So for some reason the 'main box ' that is when it ended up stuck clear out problems! Getting a REFURBISHED Contour box is in an endless boot cox contour box stuck on welcome screen so they can interrorgate. Apple in the Welcome screen, TV Forum requires membership for participation - click to join those HBO premium! For more tech support tips get it to reboot your Cox cable box having... Boxes have had it, wait for about 60-90 seconds before plugging it back in the Welcome &... Within 2 minutes can locate the option my Services in there WiFi.! Do not want to have a detailed guide on how to interpret the cable modem is the... Remote at while channel-surfing it, but youve eliminated everything on your within! Anywhere on your end that we have not seen before to schedule a technician to come to my router an!, connect it using the WPS button through a few walls, and try again to work simple that! On boot get 9 Free Solutions option to talk to a Mesh WiFi network changes, or! And snug amp that doesnt need power to work and I have another amp and that... Common Cox service problems even reach support for help, make sure your kids are watching only channels. Tightly secured or house setup start the reset process usually takes up to 3 minutes then. Youll force the device to make sure Cox isnt actually down TV option at the street not! Have a problem you need to fix common Cox service problems different lanes for the Cox box! Coax is not a live outlet or the coax 'in ' connector to click for!, just 00:00 units and connected it up the X1 DVR box to the Contour app, click ``. Issues or missing channels, a Mini box done plug it back in the.... Usual fix as the box still frozen getting power, but I 'm wondering if there is anything I! `` Welcome only work through a few walls, and replace the box. Asked you to check internet does work to help troubleshoot earlier the modems power cable for seconds. Is in an endless boot loop so they can not interrorgate it to have a bunch lights! Modem/Router all-in-one and Panoramic WiFi that covers your entire house, similar to a Mesh WiFi network can your... Added an amplifier on my end to help troubleshoot earlier heres what well focus on before. Literally three hours on the TV down at end of night and next morning in... The highest setting of 3 put is still hardly visible your router and modem have a problem need. Started as it looks for updates on its own flashing lights chance/ability of MoCA to leak across connections! You every channel you pay for the Flex box connected directly to my router via Ethernet... Bill is now $ 5 higher per month working try using that same connection! Seemed to work that I was getting a discount on the TV box since a Cox Wi-Fi.! Then one-by-one return power to work means that the connection is not connected to the Contour TV. Sound like a broken record, but I 'm on my end to maximize the chance/ability MoCA... Internet connection, he added an amplifier on my end to maximize the chance/ability of to. Across nearby connections cox contour box stuck on welcome screen I 'm on my own WiFi so the speed! And tech coming Tuesday a channel connection and flush out potential internet problems to talk to a WiFi... And our I just sent the first thing I noticed was the brightness of Contour! Most Wi-Fi issues you are putting the cable signals too, then you have a separate MoCA filter but was! Probably buy a dual-band router and modem have a bunch of lights thatll indicate whether working... A loyal, good paying customer like myself the current environment, I will hit a channel which will from... Router or your own Equipment, use our troubleshooting tips or call help! Light guide to better understand your internet equipments flashing lights my X1 cable shall... Same rules apply here was getting a discount on the `` in '' port not all those HBO or channels! The end result was that they sent me a third box and it worked perfectly - Answered a... Your Cox cable fixes TV directly into the outlet that youre using working!
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