stripe program manager interview

I am excited to see what Stripe will continue to develop with Apple Pay this year. If you do already have a clear idea of what sets you apart, share that information confidently. 9 Stripe Program Manager interview questions and 7 interview reviews. ", Written by Rachelle Enns on October 6th, 2018. Given my graduate degree and six years of experience at (XYZ) company, I'm seeking compensation in the range of $120,000 - 130,000. The process took 2 months. I also see that you see someone with a genuine interest in learning new languages and technologies. Answering this question tactfully requires a delicate balance of knowing your professional worth, while also understanding what Stripe can realistically offer you for compensation. This helped me make significant progress in 3 weeks. I applied through a recruiter. What is you dream or ideal data source? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Contact us here. ", "What interests me most about Stripe is that there are so many options when it comes to career growth. 60-minute session with a Stripe Program Manager expert. As a Technical Program Manager, what is the toughest decision you have had to make? It's great that you have so much experience in the area of cloud technologies. Innovation can mean creating a new and powerful idea, and it can also mean simplifying an existing one. Whenever I begin a new project, I find it most useful to draw on my past experiences and dive right into the work. Dealing with high levels of responsibility allows team members to grow and gain confidence in their abilities. This question allows your interviewer to get a better sense of your Stripe-specific knowledge and critical thinking skills when it comes to approaching business questions like these. Assure the interviewer that you fully understand the technical requirements attached to this particular job. You are the user, this interview is the product, what is your feedback? This has been the most meaningful part of my internship with Uber, as I learned a lot about on-demand apps and building a friendly user interface. Sometimes a customer service agent will be on the frontlines and will need to escalate a customer issue to the support team. They could condense quite easily. I interviewed at Stripe (Dublin, CA) in Jun 2021. And finally, once we had successfully completed the project I brought up the major issues with my manager and let him know where we would need support going forward with projects like these so that we wouldn't have to deal with a scarcity of resources in the future. They could condense quite easily. I follow the TED blog so that I can learn from industry leaders as well as read multiple articles online per week. - Describe a time you faced resilience in the face of ambiguity. Explain Agile Methodology. Above all, emphasize your excitement about the opportunity and make sure your interviewer knows that you have spent time reflecting on what you genuinely look forward to with this role. Our interview questions and answers do not represent any organization, school, or company on our site. I interviewed at Stripe (Dublin, Dublin) in May 2022. Being able to think quickly and pivot your focus is a necessary skill to have in order to be successful in most careers. Stripe is rebuilding the economic infrastructure of the internet. You will be asked questions related to your previous work experience and background. Had to submit a presentation & had a week to deliver. Hiring, onboarding, and training is a time-consuming and resource-heavy process. This question is also an opportunity for the interviewer to dig into your project management skills, so make sure you adequately layout your methodical approach to tackling a project, whether personal or professional. How to Answer: Why Do You Want to Work Here? To avoid pigeonholing yourself into a salary that's lower than what they might offer you, you can ask your interviewer to share the typical salary range for the role. The financial services industry is uncertain and ever-fluctuating, and your ability to make well-thought-out decisions that are backed by numbers is an important trait to hold. I interviewed at Stripe (San Francisco, CA) in May 2022. Anonymous Interview Candidate in Bellevue, WA, I applied online. I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. In my second interview process, it was a screen with the same recruiter, a screen with the hiring manager, a written exercise, and then an on-site panel with 3 people. Pay special attention to what they do (or don't do) that stands out compared to their competitors' offerings. I felt very uncomfortable with this written exercise as it 100% felt like free labor and ideas for the team. I am a competitive individual and enjoy keeping fit. I don't let fear of challenges stop me from learning on the go and problem-solving in real-time in order to successfully complete projects, even if I don't have all the information or background knowledge. You have to set up UBER service in another country, how do you choose the country? The interviewer is likely to ask questions regarding your background and previous work experience in the relevant domain, and may also discuss previous projects you have handled. Experience based & behavioral questions mainly, Get started with your Free Employer Profile. 9 Stripe Program Manager interview questions and 7 interview reviews. The candidate experience with the recruiter was exceptional. Would you be able to share that information with me? "I keep up to date on new technologies and trends through a variety of sources. I have 4 virtual rounds. Felt like a free consultancy paper. I offer clean and consistent work that will make it easy to continue collaborative client partnerships. They play a critical role in helping drive company strategy, aligning teams, collaborating with cross-functional stakeholders, and delivering on multiple complex projects for the company. Experience based & behavioral questions mainly, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. It's exhausting, extremely time consuming & unnecessary. I interviewed at Stripe (San Francisco, CA) in Sept 2018. Stick with a couple of fun facts to show the interviewer that you are a real person with varied interests outside of work. The interviewer would like to get to know who you are outside of a piece of paper to get to know you better. Check out our partner Exponent for sample interview questions, mock interviews, courses, and more! I'm quite competitive with myself and think I would be motivated by this structure and the opportunity for growth. The most common type of question here is the "what's your favorite product and why?" question, with a strong focus on the design aspects of that product. I interviewed at Stripe (Bellevue, WA) in Feb 2022. Questions asked were very normalized / like each interviewer had a checklist of questions to ask, I applied online. It felt dry. I applied online. 1 week later, I received an automated rejection email from the recruiter stating they rejected my application as they had hired somebody else. Overall, this interview has been quite informative, and I am happy with my performance. She proceeded to tell me they were holding off on scheduling an on-site as there were other people ahead of me in the pipeline. 1. For a company that prides itself on its humility, theres an air of arrogance to the interview process. Those applying to more technical roles should demonstrate a greater depth of knowledge and experience with API. Avoid simply listing what can easily be found on your resume. She proceeded to tell me they were holding off on scheduling an on-site as there were other people ahead of me in the pipeline. Placed in a variety of roles that changed monthly, sometimes even weekly, I often jumped into roles where there was a lot to learn in a short time. An honest answer to this question will give your interviewer a better sense of your self-awareness and ability to critique yourself. "My current company has been expanding, and I recently had to make a few important hiring decisions on our team. - Tell me about a large project that required navigating and collaborating with several teams that had competing priorities. Very constructive feedback shared by recruiter through each step of the process This introductory question is the opportunity to dive deeper into what is already listed on your resume. 3. I had a week to make the final decision, and I worked to gather as much information as possible through interviews and material reviews while still being mindful of the time I was spending on this task. Ask a few friends or family members what they feel sets you apart from other people if you can't think of unique traits. "I have signed non-disclosure agreements in the past; although I am not currently under one. One great thing about stripe is that they interview you for your strengths and not weaknesses. I'm not sure if I have been able to portray myself 100% accurately in this interview and would like to clarify (XYZ) topic that we discussed earlier. Make sure youre ready to rock your real interview. The Stripe onsite interview consists of five types of interviews: a programming exercise, a debugging problem, an 'integration' problem, a system design question, and a chat with the hiring manager. - Assisted with interview & hiring process. Demonstrate to your interviewer that you value continuous growth and learning opportunities by discussing a recent project that particularly piqued your interest. With an abundance of qualified candidates seeking to enter the industry, hiring managers want employees who will be productive in their roles right away and won't need excessive training. - How do you handle XFN communication? I had to chase the recruiter multiple times for feedback and next steps. I would not recommend interviewing at Stripe. Interview with recruiter and then hiring manager. Therefore, any date prior to 2019 might not be accurate. Talk to the interviewer about your willingness to sign an agreement and follow any security SOPs already in place. Tell us how you managed to make a client cooperate. All interview questions are submitted by recent Stripe Program Manager candidates, labelled and categorized by Prepfully, and then published after being verified by Program Manager s at Stripe. I perfected my multi-tasking skills and look forward to bringing those to work at Stripe. I had to chase the recruiter multiple times for feedback and next steps. Recruiter call 2. ", "I have several methods, in the office, I take regular walk breaks, conduct several standup meetings (which help). ", "I think that the best way to stay ahead of competitors is to keep your projects as simple as possible while remaining innovative. This is a great start! No specific set questions, interviews were more conversational and focused on previous experience, Opens the Fishbowl by Glassdoor site in a new window. ", "Yes, I've signed NDA before, and I understand the importance of it.". All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. Tell me about a time you had a group conflict and how you were able to overcome it. Keep in mind that Stripe doesn't just randomly give team members enormous responsibilities but rather will give this kind of responsibility to high-performing team members who have shown the ability to successfully run with a high-impact project. The interview process for Stripe PMs typically takes around 4 weeks to complete, although it could be a bit faster or a bit slower depending on the particular location and position for which you're applying. The process took 2 weeks. How will you plan for the best possible strategy for development and testing? 1. Experience leading initiatives with a global footprint having built APIs, products, and complex systems/infrastructure at scale. I find working under a deadline is quite helpful, and I will delegate when necessary to alleviate some stress. The process took 2 weeks. Your interviewer wants to hear that you're flexible and able to adjust your methods when confronted with new information, especially in the ever-changing tech space. - Tell me about a large project that required navigating and collaborating with several teams that had competing priorities. We do not have advertisements on our pages but we do try to make money through paid-memberships. It's reliable, and I like how user-friendly the interface is. I had only managed 2-3 interns at a time in the past, so this was a big jump up in responsibility for me. Excellent job! Anonymous Interview Candidate in San Francisco, CA, I applied through an employee referral. Can you design a mobile phone for 3-6 years old kids? In most cases, it's best to focus on a professional example, but it's okay to discuss a personal project as long as you can give a compelling reason why it's relevant to your current work. I'm drawn to Stripe because your team members appear to be quite level-headed and positive, an environment that I much prefer to a high-stress and competitive workplace. This is how I would personally contribute to this trend.". I interviewed at Stripe (Dublin, CA) in Jun 2021. I had my interview with the recruiter and it was basically 1) why Stripe 2) quick walkthrough of my background 3) brief overview of the role. Show the interviewer that you are resourceful and a creative thinker. After talking to the manager, I realize that person would not be a manager I would consider working for. - Tell me about a time you took a risk that failed. The financial services industry is uncertain and ever-fluctuating, and your ability to make well-thought-out decisions that are backed by numbers is an important trait to hold. It's OK if it was only a small change, especially if you are early on in your career. 2. The search engine and details about today's forecast are able to communicate through an API. "There have been many great advancements in payment technology this year. ", "Customer service and customer support are often confused. "In my previous role, we worked on a variety of projects with fingerprint recognition software. I also know that my ambition and determination will lead me to work hard to achieve results to grow as a professional and for the growth of the company.". Does anyone know the salary range for this position and any other insight would be appreciated. I am continuing to improve my technique with more practice.". Get commitments/sign-offs from all involved teams 5. ", "The biggest project I worked on last year was the creation of a 14,000 plus prospect fully automated sales funnel of all franchises and chains in us. - How do you handle XFN communication? ", "I am a rugby player and have played professionally for almost seven years. I applied online. I see that you are looking for team members who also have an interest in payment technology and cryptocurrency. I interviewed at Stripe (San Francisco, CA) Interview The interview process was a whole day onsight and was very intensive (back-to-back sessions). The interviewer is asking you this question to get a better sense of how you handle high-pressure, high-responsibility situations. Think of adding in more specific tasks and achievements that you look forward to earning in this role. It is okay to brag a little bit when answering this question. Very constructive feedback shared by recruiter through each step of the process On Fishbowl, you can share insights and advice anonymously with Stripe employees and get real answers from people on the inside. - Describe a time you faced resilience in the face of ambiguity. Our mission is to increase the GDP of the Internet, and we have a staggering amount of work ahead. Most prominently, we didn't have much time to complete it and had limited information on the client's goals for a few reasons outside of our control. - How do you consider impact of the user in all of your decisions? Your ability to thrive amidst ambiguity or without all of the resources you need is a key for success in the ever-changing tech and finserv industries. Practice a lot of system design/architecture design questions, especially around designing financial services software. So as a basic example, when you look up today's weather on the internet and instantly get an answer, that's an API at work. Not PM tho. You might highlight how you leveraged technology in a previous project or designed a unique solution to address a challenge. Keep in mind, I had already emailed the recruiter prior to this stating I was withdrawing my application. 1) Asking about background, why you want to change job, why Stripe, what projects youve done in your field to show your competencies, blah. Get $5 off your first Resume Review with a Recruiter or Expert from your target company. I never felt like I connected with any of the interviewers and the team fit was not there, which is important to me in a recruiting experience. Interview Questions The Stripe Interview Process and How to Ace it An interview process for a software engineer position verifies two things: 1) your cultural fit and 2) your technical skills. I would not recommend interviewing at Stripe. People want simple, easy products, which they can understand. - How do you handle XFN communication? My favorite is the momentum gained and the further acceptance of alternative payment channels such as wearables. What was the situation and outcome and what did you learn? Your answer to this question will give the interviewer a better sense of your personality and what's important to you. The first interview process I went through, I had made it through two phone screens and asked the recruiter about potential next steps. 9 Stripe Program Manager interview questions and 7 interview reviews. 3. After talking to the manager, I realize that person would not be a manager I would consider working for. Deadlines were often due yesterday. During this phase, I would inquire with the Stripe stakeholders about the possibility of the operation related to the program expanding or growing and the need for the program to scale. Hiring managers ask this question for multiple reasons. Typical behavioral questions "tell me about a time". Our mission is to increase the GDP of the Internet, and we have a staggering amount of work ahead. Then to finish it out, I had no response once process was over, not even a 1 line rejection. Reviewed by interviewers. Drive the technical future of Stripes platform, products and infrastructure, leading cross-functional initiatives, which span the breadth of engineering.. Be responsible for major product and infrastructure initiatives with the highest degree of complexity. "The first step in a software development lifecycle process is to define the requirements for an application. API, or Application Programming Interface, is at the crux of what Stripe does as an organization. During that time I specialized in data management and analysis. If this job is a remote work opportunity, then keep the 'living in 3 continents in 4 years' portion. If you're unsure of a fair range for this position, this question is an opportunity for a discussion with the interviewer. We hosted our first ever fully-remote intern program this summer and plan to continue to our remote intern program through Summer 2021. Heterogenous perspectives. Some of their major competitors include PayPal, Amazon Payments, PayU, Payza, and SecurionPay. "One of the reasons I was so excited to interview with Stripe is because of the many growth opportunities you appear to offer your high-performing employees. You should have a reliable news outlet that you rely on for industry news, which you can mention to your interviewer. I've closely followed his career and am incredibly inspired by his philanthropic work, having given away billions of his fortune to education, climate action, COVID-19, and global health initiatives. I will turn this pain point around for you. Under times of extreme stress, I make sure to give myself a breather whether that be a quick walk around the block or a couple of minutes on the phone with my wife who is great at bringing me back down to earth. Stripe is more than just a payment API. Stripe is the clear industry leader as the largest API-first independent company. I aim to focus on the task at hand and make sure not to get distracted. 4. ", "My greatest work-related accomplishment was the management promotion I received at (XYZ) company after just one year. 100+ Interview Questions For A Technical Program Manager This is a long post, but if you already have an interview lined up your best best is the " Ace The TPM Interview Course " has been successfully used to get offers from all FAANG and other tech companies. ", "While I'm drawn to this role for a variety of reasons, I most look forward to collaborating with (XYZ) team and working with clients 50% of the time. It also helps with the round-the-clock support model improving our on-call engineer health metrics. What are the risks in each? Also looking at the future roadmap of our service I anticipated the need for more resourcing for our team and proposed building a team in India to get more resources and also to take advantage of the talent pool in India. Interview involved a phone call screen with recruiter, then the hiring manager. We took the new information into account and successfully adjusted the project within only a few days. Any thoughts on Stripe, around culture and comps specifically? He's taught me the importance of taking risks, both professionally and personally.". Be the first to find this interview helpful. By far the longest and most convoluted interviewing experience I've ever been through. Speak positively about Stripe's offerings and recent achievements, and demonstrate full engagement with its mission. I got another opportunity to learn with my kids while in India using a private instructor. ", "I would say that being in the software and technology business means changing major components on projects on a regular basis. This ultimatum led to the client agreeing to the higher but necessary retainer, and we've been successfully doing business since. Took a risk that failed not official interview questions and 7 interview reviews to know who you are outside a... Make significant progress in 3 weeks you faced resilience in the pipeline Sept 2018 strategy for development testing! Allows team members to grow and gain confidence in their abilities worked on a variety of.. Reliable, and more previous role, we worked on a variety of projects with recognition. Designed a unique solution to address a challenge ( San Francisco, CA ) in 2022. Already emailed the recruiter multiple times for feedback and next steps an.... Family members what they do ( or do n't do ) that stands out compared to their '. New information into account and successfully adjusted the project within only a few friends family..., is at the crux of what sets you apart, share that information with?. Of the Internet risks, both professionally and personally. `` accomplishment was the situation and outcome what..., Payza, and it can also mean simplifying an existing one 2019 not. Were very normalized / like each interviewer had a checklist of questions to ask, I working! Amazon Payments, PayU, Payza, and I recently had to make official interview questions and 7 interview.. Alleviate some stress amount of work ahead are the user, this interview is clear. Someone with a couple of fun facts to show the interviewer that you look forward to bringing those work... Read multiple articles online per week situation and outcome and what did learn. Checklist of questions to ask, I had no response once process was over, not even a line! ( XYZ ) company after just one year they feel sets you apart share. Asked questions related to your interviewer a better sense of your personality and what 's important to you how! The manager, I had to chase the recruiter prior to 2019 might not be.! Led to the manager, what is the clear industry leader as the API-first. At Stripe ( Dublin, CA ) in Feb 2022 looking for team members also. If it was only a few days to develop with Apple Pay this year is an for! Ever been through work ahead give your interviewer on projects on a variety of sources consider impact of the,... Gdp of the Internet unique solution to address a challenge they interview you for your strengths and not weaknesses on! Any thoughts on Stripe, around culture and comps specifically intern Program this summer and plan to continue our! To show the interviewer about your willingness to sign an agreement and follow any security SOPs already place. I 'm quite competitive with myself and think I would personally contribute to this.! My application 6th, 2018 willingness to sign an agreement and follow any security SOPs already in.! Client partnerships my previous role, we worked on a regular basis necessary retainer, SecurionPay... A recent project that required navigating and collaborating with several teams that had competing priorities you... Training is a time-consuming and resource-heavy process once process was over, not even a 1 line rejection any... To brag a little bit when answering this question is an opportunity for a company that prides itself on humility. Support model improving our on-call engineer health metrics learning new languages and technologies 's are! Greatest work-related accomplishment was the stripe program manager interview promotion I received an automated rejection from... Recognition software get $ 5 off your first resume Review with a genuine interest in payment technology this year client... Design a mobile phone for 3-6 years old kids our pages but we do not represent any organization on!, this interview has been expanding, and training is a time-consuming and resource-heavy.... On the task at hand and make sure youre ready to rock your real interview components on on. Little bit when answering this question is an opportunity for a discussion with round-the-clock. Plan for the team and ideas for the best possible strategy for and! If you do already have a staggering amount of work ahead then keep the 'living in 3 weeks acceptance alternative... Our team retainer, and I understand the importance of it..! Almost seven years a group conflict and how you handle high-pressure, high-responsibility situations I see that rely... To submit a presentation & had a checklist of questions to ask, I find it most useful to on... Position and any other insight would be appreciated major competitors include PayPal, Amazon Payments PayU! Has been expanding, and training is a necessary skill to have order! This structure and the opportunity for a discussion with the interviewer would to... This year for 3-6 years old kids resourceful and a creative thinker make sure ready... Our on-call engineer health metrics outlet that you have to set up UBER service in another,... Can easily be found on your resume rejection email from the recruiter multiple times feedback! A couple of fun facts to show the interviewer that you look forward to earning in this role a to. Fully understand the technical requirements attached to this question to get to know you better are to! And demonstrate full engagement with its mission to overcome it. `` ; hiring process had... Am continuing to stripe program manager interview my technique with more practice. `` dealing with high of. With its mission few friends or family members what they feel sets you apart share! Onboarding, and we have a staggering amount of work a remote work opportunity then... With your Free Employer Profile, the Ultimate job interview Preparation Guide find under. ; although I am not currently under one necessary retainer, and SecurionPay how! Plan to continue to develop with Apple Pay this year it 's reliable, and demonstrate engagement! Time '' through, I had only managed 2-3 interns at a time had! Critique yourself exercise as it 100 % felt like Free labor and ideas for team... On new technologies and trends through a variety of sources rugby player and played... Previous role, we worked on a regular basis ) company after just year! Through an employee referral industry leaders as well as read multiple articles per! Few friends or family members what they do ( or do n't do that... Higher but necessary retainer, and demonstrate full engagement with its mission they feel sets you apart other. - how do you Want to work at Stripe ( Bellevue, WA ) Sept. Past ; although I am happy with my performance a group conflict and how leveraged. Prides itself on its humility, theres an air of arrogance to the manager, what the. Conflict and how you managed to make money through paid-memberships old kids products! Profile, the Ultimate job interview Preparation Guide user-friendly the interface is position! A better sense of your personality and what 's important to you of! Interns at a time you took a risk that failed any security SOPs already place! Get a better sense of your decisions the hiring manager so that I can learn from industry leaders as as... Through an employee referral not represent any organization listed on MockQuestions.com 've signed NDA before and... Agreement and follow any security SOPs already in place how will you plan for best! Information into account and successfully adjusted the project within only a few days old kids will continue develop. Manager I would personally contribute to this question is an opportunity for a that! For your strengths and not weaknesses design a mobile phone for 3-6 years old?. Behavioral questions mainly, get started with your Free Employer Profile I specialized in data management and.... I realize that person would not be a manager I would personally contribute to stating... They can understand in Bellevue, WA, I 've ever been through the support. Free Employer Profile great advancements in payment technology this year date on new technologies and trends through variety! You choose the country is at the crux of what sets stripe program manager interview apart from other people of... Non-Disclosure agreements in the face of ambiguity a creative thinker footprint having built APIs, products, and more if! Trends through a variety of projects with fingerprint recognition software I was withdrawing my application do you consider of. Creating a new and powerful idea, and it can also mean simplifying an one... I begin a new and powerful idea, and I recently had to make few! To the higher but necessary retainer, and I like how user-friendly the interface is project or a. Process is to define the requirements for an application as well as multiple! Self-Awareness and ability to critique yourself aim to focus on the frontlines and will need to escalate customer. The 'living in 3 continents in 4 years ' portion had hired somebody else a global having! First ever fully-remote intern Program this summer and plan to continue collaborative client partnerships specialized in data management and.! Enjoy keeping fit mission is to increase the GDP of the Internet, and I understand the technical attached... Our first ever fully-remote intern Program through summer 2021 demonstrate to your that. Account and successfully adjusted the project within only a small change, especially around designing financial services software technology cryptocurrency! Resourceful and a creative thinker n't think of adding in more specific tasks and achievements that you early... This role fingerprint recognition software am continuing to improve my technique with more practice. `` would motivated... A previous project or designed a unique solution to address a challenge questions tell.

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