We know its a clich but resetting works more often than youd think. Check that youre using a device that is connected to your BT broadband network. Wait until the lights on the modem are solid green, then plug in the Smart Hub. This means when you search for your Hub in the list of wireless names on your device you'll only see one. After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard. Click on the title and picture of your Hub to see links to all our help. >, BT Home Hub 5 - Information and troubleshooting guide. You'll need your Hub's wireless network name and password. Your Hub will be called something like BTHub6-ABCD. How can I turn it on and off? Set the security level for your Hub's wireless connection -. Wireless This takes a few minutes. When it's set to On', you can connect a device by clicking Start WPS or by holding the WPS button down on the left hand side of your Hub. It's not an extension socket. Every device that uses the internet sends its packets of data through specific ports. It may be your browser causing the issue do check in its settings or in your Antivirus program. From the Hub Manager, click on Advanced Settings, then Wireless. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. By default, your Smart Hub will have this switched off. By default, your Smart Hub will have this switched off. The Smart Hub 2 is our most advanced router and comes with a combination of unique features to deliver fast speeds throughout the home. Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. Connect the power cable to your Hub, plug it in at the wall and switch the socket on. When your device connects, it automatically chooses the best wireless band. On digging deeper, i get blank screen with 192.168.1.254, raw html and a not secure message with http://192.168.1.254and finally a red not secure warning screen with https://192.168.1.254. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. Where can I view the status of my Smart Hub? How can I set up or change the admin password on my BT Hub? If you dont see the BT Hub Manager screen when you type 192.168.1.254 into your browser address bar: Ofcom Move Triggers Rollout of Superfast Openreach Fibre, Digitalisation & AI in 2021: What you need to know, 5 Hurdles Encountered During The Penetration Testing Process. Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. Check the lights on your Hub:If you can't get online, check the colour of the light in front of your Hub. You can re-use your filter and Ethernet cables so please keep them. IP address It only works when Separate Bands is off. It's not an extension socket, Press the Power button on the Hub to switch it on. Learn about your Hub Getting started Learn about wireless in your home Fix problems with your Hub Advanced features With Band Steering on, the Hub steers your devices to the best wireless band for them. We hear from frustrated BT broadband customers all the time who say that accessing the settings for their BT Smart Hub can be a real nightmare. A steady blue light on the front of the Hub means everything's OK. If this happens get in touch with us. Press the Power button on the Hub to turn it on. Can I connect my BT Hub using a telephone extension lead or socket doubler/splitter? It's on or it's off. WPA-Auto - if you're having problems connecting older devices. Enter your email address to subscribe to this blog and receive notifications of new posts by email. If your Smart Hub 2 doesnt have a WAN port, you may have been sent the wrong Hub. >, How do I see which of my BT Hub's wireless bands my device is connected to? If you've been activated, double check everything is connected properly before trying our connection troubleshooter>. Alternatively choose your Hub from the dropdown to find out how to connect. how do I find out what download speed I should be getting? 16-08-2022 Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar Then follow these simple instructions: You will be asked to enter a password. Announcements, Guides & Community Updates. on Struggling with your BT router login details? The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first. Instead the Smart Hub 2 connects to the Openreach modem (or ONT). 3. If you're still having trouble try our community forum. BT Smart Hub and Ultrafast Smart Hub Type 192.168.1.254 in a web browser to open BT Hub Manager. Broadband & internet Setting up BT Business Hub or router Broadband & internet Search Popular Commonly asked questions Setting up Get up and running Using Making the most of . Press 'Enter'. 16-08-2022 Then click on Advanced Settings. >, How do I see which of my BT Hub's wireless bands my device is connected to? How do I control the time when devices can access the internet on my Smart Hub? This table shows the main differences between them. How do you access the BT Smart Hub Manager? How do I use different DNS servers or set up dynamic DNS on my Smart Hub? Next, select the first device that you want to control and choose the days and times for which you want to set limits. This will open the Hub Manager, Enter the admin password. With BT Hub Manager you can restrict internet access from certain devices during particular time periods. First of all, you need to be at home using a device thats connected to your BT broadband hub. Hub manager Hi I am trying to access my BT Hub to make settings and see what devices are connected. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Your Hub is ready when the light turns steady blue. Important! It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. We hope you wont have any problems with BT Hub Manager if your follow our guide but if you do we can suggest one or two solutions. Are you having problems with BT Hub Manager? When searching for your Hub on your device, you'll have to select which band to connect to. Remember, if you've a Hub 4 and Fibre broadband then you'll need to set it up with the Openreach modem - see the instructions further down. The Hub Manager is where you can change or view your Hubs settings. Make sure that your computer is connected to the Smart Hub via Ethernet or . If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. >, Visit our welcome pages for help getting started with your new products and extras>, Connecting your BT Smart Hub and Ultrafast Smart Hub, Setting up a Hub 3 or Hub 4 with an Openreach modem. Whats next? >, How do I set up port forwarding on my BT Hub? They'll give you all the details you need. Do you want to know how to get the most from your BT Business Smart Hub 2, from setting it up to fixing problems? You can turn it on or off. WPA2 - the default setting (we strongly recommend you use this). >, What is the Smart Wireless feature in my BT Hub? Full Fibre customers wont use microfilters. This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband. >, How can I set up or change the admin password on my BT Hub? BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables and send it back to us for recycling>. This last screen permits me to then continue and arrive at the hub home page. You'll need your Hub's wireless network name and password. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. If there is already some text in the address bar. This takes a few minutes. If youre typing 192.168.1.254 into your web browser and youre getting a blank page or error message, there might be a problem with the Wi-Fi connection. Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. The Big Tech Question is a joint venture between, switch off the hugely irritating Smart Setup. Enter your BT hub admin password. Distinguished Sage, never noticed http vs https. If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. Unsurprisingly, we've called this gizmo Smart Scan. Learn how your comment data is processed. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide). You'll find it on the back of the Hub if you haven't updated it. 16h26. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. If you change this, you can check the strength of your new password - aim to get the strength bar fully green. Wireless mode You want to fiddle with the settings of your BT Smart Hub. Instead the Smart Hub connects to the Openreach modem (or ONT). Here are the most useful features youve got access to now that youre in the BT Hub Manager: We think parents of teenage children will make good use of this one! If you want to make any changes to the hub settings, you'll need the admin password. Web admin interface of the BT Smart Hub 2 router. Security type (Make sure you're connected to your home network.) It's also easy to see the Hub Manager across all devices. On BT Smart Hub and Smart Hub 2, click on System, then select Admin password. There are different ways to switch on access controls depending on which type of BT router you have: BT might think its smart but we know that plenty of broadband customers with a BT hub find the Smart Setup wizard pretty annoying. If you have it, unplug all your old broadband kit, including your old power plug. It's also easy to see the Hub Manager across all devices. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. Go back to: Here are some answers to help you Apple Airtags, M1 iMac & iPad Pro: A Spring In Apple's Step? For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? The BT Hub manager lets you make changes to your BT Hub settings so you can get the best out of your wi-fi and broadband. Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. According to BT, these latest broadband routers are more powerful than ever, allowing customers to connect more devices than before without any discernible loss of download speed. They're on the back of your Hub. Alternatively choose your Hub from the dropdown to find out how to connect. Unplug the battery pack from the power supply. Then fill in the details for your Dynamic DNS service. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. If it's not listed you'll need to create a new port forwarding rule. Barry has scribbled about tech for almost 20 years for The Sunday Times, PC Pro, WebUser, Which? Click Advanced Settings Click Wireless Enter the admin password. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. Depending on the position of the Openreach modem, fibre customers might not be able to change the position of their BT Hub. >. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Whether yours is the latest BT Smart Hub 2, the BT Mini Hub or a BT Home Hub, its the wireless router whose job is to deliver reliable and fast broadband to all areas of your house, so you and your family can take full advantage of your superfast internet connection. Your Hub will be called something like BT-XXYYXX. Different types of BT Hub Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. The default BT Smart Hub IP Address is: 192.168.1.254. To set up port forwarding, click a dropdown for your model of Hub. Looking for tips on how to squeeze the best performance from it? However, if the Wi-Fi has dropped out, you might not see the settings. Follow these instructions to get the fastest possible speed with your BT Smart Hub 2. Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub If you've turned Separate Bands on, you'll be able to select the channel for each band. on The video below shows you how to set up your BT Smart Hub. If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? Follow the instructions that automatically appear on the screen to change your password. On older models of the BT Home Hub you will see Settings rather than Advanced Settings. If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. Then prompt your device to connect to the Hub. on Connecting your BT Smart Hub 2 Connecting your BT Smart Hub and Ultrafast Smart Hub Connecting your BT Home Hub 4 and Hub 5 Connecting your BT Home Hub 3 Setting up a Hub 3 or Hub 4 with an Openreach modem Go to the Smart Hub 1 guide. >, What is the Smart Wireless feature in my BT Hub? In the Home Network part of BT Hub Manager you will clearly see all the devices that are currently connected to your BT hub. If you've still got problems, try our Broadband troubleshooter>. >, Where do I find the default admin password for my BT Hub? If this happens get in touch with us. How do I connect my device to my BT Hub by Ethernet cable? A master socket is the main socket for the phone line in your home. If this happens get in touch with us. Use an alternative browser; for example, if your first attempt was with Google Chrome, try using Firefox instead. You'll then be able to change these settings: Separate Bands. Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. If you want to make any changes to the hub settings, you'll need the admin password. Every device that uses the internet sends its packets of data through specific ports. If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. This may be useful if you're having difficulties with an older device or you're moving a device around your premises. 15h14. For instance, you could change it from the default, which will be similar to BTBHub6-ABCD, to something more meaningful to you or your customers, like Tom's Caf'. >, What is the Wireless mode feature on my BT Smart Hub? I cant seem to access this, please advise in simple terms how to access the BT Hub 0 Ratings 7 REPLIES Keith_Beddoe Distinguished Sage 24-04-2020 8h37 - edited 24-04-2020 8h39 2,257 Views Message 2 of 8 Re: Hub manager @coppinn None - anyone can connect to your wireless network without entering a password. Try connecting your device to the router with an ethernet cable instead of using wireless. Here's how to set up a Hub 4 or Hub 5. >. and many others. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. im using italk atm and a zyxel router how can i daisy chain to the bt hub 2 so i can use the bt hubs 5 ghz wifi, too complicated for we oldies. It's also easy to see the Hub Manager across all devices. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? How do I restrict the wireless devices that can connect to my Hub? Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub, Check to see if the game or application is listed in the "Game or Application" dropdown, If listed, select the relevant game or application and then select your device on your home network, To create a variant of a game or application that is already defined select, Select "Protocol" from the drop down and enter "Port range" and "Translate to" as appropriate for the rule you're adding, If there are multiple protocols/ranges for this rule repeat steps 4 and 5 as appropriate, Select the name chosen in step 3 in the "LH Game/Application" box and in "RH Device" box, Select "User defined IP address" and then manually enter the IP address. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? Copyright 2022. They're on the back of your Hub. >, How do I turn off BT Access Control for a device? 16-08-2022 Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. If you dont have a battery unit, unplug the modem. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. As it is only possible to connect to it within your LAN it is perfectly OK. 0 Ratings mintech Beginner on 07-06-2020 20h10 3,425 Views Message 4 of 6 Re: Smart Hub 2 manager settings Thanks . Band Steering However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. If the correct IP address was used you will see a login screen or window like this: Screenshot of BT Smart Hub Login. How do I set up port forwarding on my BT Hub? If youve lost that card, it should also be on a sticker on the base of the router.
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