Are there any courses I could take to better prepare, while you make your hiring decision? You will gain hands on experience in cooking and preparing Panda favorites for our guests. Written by professional interviewers with 62 answer examples and 31 community answer examples. Draw on your references or examples of a time when you went over and above for a customer. Associate discounts for many brands. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. I would choose you over your competitors because your organization seems genuine, honest, and you do what you can to encourage growth in your employees. You can improve this answer by talking about how far in advance schedules are supposed to be produced and how employees felt about the frequent changes. Here you will read about how to successfully answer Panada Express Interview Questions and Panda Express Interview Tips. Email *. Building a conversational environment for our team & listen. If I face a setback in the workplace, I will often ask for help to recover the time, if a deadline is in front of me. ", "I would say about a 9. The customer is not waiting long for their order. Prefer some Operations experience, Food Safety: This is a good start! You can enhance this answer by talking about why food safety knowledge is important in order to protect customers and employees, ensuring repeat business, and grow company revenue. $18 to $24 Hourly. Panda Express - 3374-Hwy 55 & Vicksburg Ln Plymouth PX [Restaurant Shift Supervisor] As a Shift Leader at Panda Express, you'll: Support in creating a vibrant and welcoming environment for the guests; Manage store operations and lead the team during the shift; Gain hands on experience in cooking and preparing Panda . As a Shift Lead, you gain a diverse range of skills to develop yourself and others. We like the sound of that. My absolute favorite thing to do is to travel and couple it with reading: on the beach, on the plane, or just read about the cool intricacies of the place I'm visiting. "My schedule is very open except for Monday evenings. This includes understanding how to use new software systems for ordering, inventory management, customer service, and more. These positions include assistant manager, general manager, and district manager. I am comfortable with these types of tasks. Ultimately, a top shift leader should be . I have taken some health and safety related courses and am confident that you will be more than satisfied with my standard when it comes to cleanliness. . You can improve your response by talking about how you see yourself growing into the role you're applying to or how this position would help sharpen skills or provide experience important to help you prepare for a more advanced role with the company. As shift leaders gain experience and demonstrate their leadership skills, they may be promoted to assistant manager. ", "Our company had a contest last month to see who could up-sell the most menu add-ons, and I was asked to be our team leader for the challenge. "If I could choose an aspect of training I would like to learn more about health and safety. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Shift leaders also help train new employees, manage inventory, and ensure that the restaurant is clean and safe. After you do your research on the company, write down some questions that came up for you. As a Shift Lead for our team, you will have the opportunity to embrace a central role in a fast-paced and growth-oriented environment. Find out what a Panda Express Shift Leader does, how to get this job, and what it takes to succeed as a Panda Express Shift Leader. (7) In addition, when I make calls outside this area, the likelihood of the call being dropped is very high. Orlando, FL. Associate discounts for many brands If you dont see improvement after a week or two, say that you would let them go. Shift Lead Panda Express 8411 Bent Branch Drive, Irving, TX 75063 Interview as soon as Wed, 2:00 PM. Rather than talking in general terms, talk about a specific time when you gathered the team, developed an action plan, and then accomplished the goal. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. The estimated base pay is $31,797 per year. They say that you have a great focus on family, embracing diversity, and helping people to see their potential. With that said, I am very confident in my ability to quickly succeed. Is honesty always the best policy? All Rights Reserved, Panda Restaurant Group, Inc. is an Equal Employment Opportunity Employer. A part of being a diligent employee is to ensure that you are always on time and present when expected. ", "I would need a refresher on the business management aspect. If you are strong in communication, presentation and have the right experience for the job, then apply for the position of Shift Leader at Panda Express today! Rest assured, I would be proud to uphold the cleanliness standards at Panda Express. We offer our team members:** ", "When I was a hostess in my last position, one of our servers called in sick at the last minute on a busy Saturday night. You can also help them set goals by providing them with feedback on their performance and by helping them identify areas for improvement. Discuss how this position stands out to you over any others. Which part of the position has the steepest learning curve? You've confirmed that you can be counted on to arrive on schedule. What do you enjoy about the culture, and how does it align with what you are seeking? They even hired a fobby chinese girl to work the drive thru for that authentic Chinese fast food experience. Transparency is always a good idea, and if something went wrong, then it needs to be addressed to prevent it from happening again. I am able and willing to work overtime, and weekends as well. This is a solid response. Here is a copy for you. It takes practice, experience, and confidence to learn what sorts of decisions yield the best results. The "Most Likely Range" represents values that exist . It was inspiring. Explain your answer. All of these factors come together to determine the salary for a Shift Leader at Panda Express. I have been responsible for both disciplining and terminating employees. They may also earn additional compensation in the form of bonuses. As a previous manager, I understand the value of employee honesty. On your website, you mention that you have a collaborative culture with a primary focus on 'service-with-a-smile.' All of these factors come together to determine the salary for a Shift Leader at Panda Express. The purpose of this page is to help you prepare for your job interview. Apply for A Shift Leader jobs that are part time, remote, internships, junior and senior level. Recreational Impacts Sports & Ethics. Before an interview, you should always thoroughly research the company's online presence and, if possible, follow them on social media. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. I am currently earning my BA in Human Resources and would love to have an opportunity here when I graduate. While I have only worked at Panda Express during my undergrad, the Shift Leader role helped me gain confidence, proactivity, and efficiency. You've demonstrated that you have food safety expertise and a desire to comply with all applicable regulations. Perhaps say you would like to become a restaurant manager. Median Annual Salary: $142,000 ($68.27/hour) Top 10% Annual Salary: $207,000 ($99.52/hour) The employment of principal systems engineers is expected to grow faster than average over the next decade. If possible, share an example of a time when you successfully worked with an employee or team to take corrective action and improve performance. The most recent was just a couple of years ago when we were serving BBQ at my current job. The interviewer would like to know that you have an interest in keeping up their high standards of cleanliness. Which word in sentence 1 is a direct object? However, you need to go deeper by talking about how you respond in situations that require a quick solution. Match. 1. bank desposit daily Name *. $18 to $24 Hourly. Did you perform team training or one-on-one training? 401K with company match Regarding Panda's culture and people using questions from the training evaluation set. As America's favorite Chinese restaurant, Panda Express has close to 2,000 locations globally and continues to grow over 100 restaurants annually. "I rate my communication skills as a 9/10 as I will, on occasion, have times when I am not as clear as I would like to be. IsaGandy123. What can you tell us about Panda Express? Your slogan, 'From our Family to Yours' is a mission you stand by which is great to see. I eventually not only learned the position but was promoted to be a designated trainer where I would train new training coordinators from other centers.". Job Description Indeed.com. Panda Express Shift Leaders work in a fast-paced, customer-oriented environment. Growing your career as a Full Time Shift Leader is an incredible opportunity to develop excellent skills. Example: I feel like I thrive in fast-paced environments. When can the manager rely on you to be there? Supervise other associates to ensure the store is running smoothly and effectively . Your example could come from the workplace or perhaps a time when you led a group project during your post-secondary studies. I am comfortable with these types of tasks. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Going with your gut is a skill, and the more you learn to trust your intuition, the easier it becomes to make these types of decisions. 1 all food is cooked 165+ * Within the range, individual pay is determined using various factors, including work location and experience. You can also refer to any positive employment references. I was in charge of training new employees, running a register, serving food, and counting all the money at the end of the night. Share a Situation that had a positive outcome. I am good at explaining how things work. Read our Terms of Use for more information. "I would like to see my experience in leadership grow over the next few years. Median Annual Salary: $29,727 ($14.29/hour) Top 10% Annual Salary: $36,050 ($17.33/hour) Ultimately . As a Shift Lead for our team, you will have the opportunity to embrace a central role . Shift Leader - 687. This can include tracking sales numbers, ensuring that employees are following company policies and providing feedback to team members. Shift Leader. It involves identifying areas that need improvement, setting goals, and implementing strategies to reach those goals. Search Country manager jobs in Penally, Wales with company ratings & salaries. My supervisor and co-workers will attest to my clear and concise communication skills. Use the following interjections with commas or ", "I have been a part of the interviewing and on-boarding team in numerous organizations. If possible, let the interviewer know you can work on weekends and/or holidays. Sign up. 4 all meat in preptable and prep cooler holds 40 and below When answering this question, it's important that you share a past example of your leadership experiences. 5. closed register drawer Based on 1 salaries posted anonymously by Panda Express Shift Leader employees in Columbia. A good follower is good at following directions and working hard to accomplish tasks. Answer dates might appear two to three weeks before they were published. If I could grow with your company, I would like to see it turn into a management role that includes a component of human resources. Shift Leader - 2123. ", "I have open availability but would prefer somewhat of a set schedule so I can work my schooling into a routine.". This ability to make fast decisions is especially helpful in my role as manager when there is an inventory, personnel, or customer issue. As a shift leader, you may be responsible for scheduling employees and ensuring that the restaurant has enough staff to operate efficiently. High performance teams are becoming increasingly important in the restaurant industry. I would love to end up in a supervisory role later in my career. 85 open jobs for Country manager in Penally. It sounds like you have a history of being trustworthy! Your input helps Glassdoor refine our pay estimates over time. We do not claim our questions will be asked in any interview you may have. Of course, your posts always make me hungry! Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. This approach focuses on making small, incremental changes over time in order to improve the overall efficiency and effectiveness of operations. Being a member of management, I am responsible for coordinating our team and making snap judgments on how to proceed.". Keep your answer simple. ", "I am a team player with very few limitations to my schedule. By understanding this emerging trend, shift leaders will be better equipped to make decisions that lead to improved performance and increased profitability. Make sure you have an answer ready for this question because they will ask it. ", "I've heard and seen, that Panda Express provides a positive environment that actively embraces family values and assists employees in reaching their potential.". Consider providing more information, such as how many new employees you onboarded and the kinds of advanced training you provided. I enjoyed that responsibility, and we ended up winning the reward in the end because my team increased sales by the highest percentage. Shift Leaders typically work 40 hours per week, with shifts ranging from early morning to late evening. This is another great chance to make your answer more impactful and unique to you by sharing an example of a time when you took responsibility for your team's failure in an effort to resolve a customer issue. I have been working at Panda Express for five years now, and I love being able to work alongside such friendly people. 95 terms. Great Compensation Package and Bonus Opportunity If you have experience leading a team, describe what made you successful in that role. The biggest success factor I believe is communication. Shift Leader Panda Express. This research is also helpful because many companies will post their new openings using their social media platforms. Interview and hire new employees.Review financial statements, sales and activity reports, other performance data to identify opportunities for cost reductions or service improvements.training and coaching associates making weekly schedule, store Inventory, labor planning and food orderingled and implement company's culture . To be considered for the position of Shift Leader at Panda Express, applicants must have a high school diploma or equivalent. - What do you see as the most significant change in this industry over the past three years? I like that I can sense your enthusiasm in your answer! This will lead to increased productivity and better customer service. 44. Over the years, I've learned the most valuable characteristic is to see things from the customer's perspective and respond accordingly.". Panda Shift Lead. when running shift, PIC is person in charge of delegating and running shift. Share one or two examples of how youve excelled in similar environments in the past. By creating an environment where everyone feels valued and respected, shift leaders can foster collaboration and trust among their teams. "Just last month I was asked to lead our day shift employees when my boss was away on sick leave. 11 terms. Otherwise, try and tell them how your previous work experience relates to the job you are applying for at Panda . Panda Express Hourly. Share more about how you assess the situation before moving on to the rest of your answer. Finally, reassure the interviewer you have the right skills. As the Shift Leader, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. It doesn't have to be a formal role as a manager or supervisor. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. State that you dont think money is a great motivator but that taking the time to praise your employees for good work goes a long way. You have communicated that willing to be flexible but would like to work around your class schedule, which is a reasonable request. Be strategic with your questions. Is the overall food/ingredient quality better than their top competitors? It's often difficult for a negative person to continue being negative when they have nothing feeding the fire in the first place. Apply to Production Supervisor, Order Picker, Account Manager and more! Perhaps your computer crashes, and you realize you may have just lost all of your hard work. They must also be able to work independently and as part of a team. **Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. ", "I like the culture Panda Express offers. 2036-West Division & State Hwy 15 PX, Saint Cloud, MINNESOTA, UNITED STATES, 2017 Panda Restaurant Group. You've rated yourself highly, now take it a step further and share an example that illustrates your strong communication skills. Additionally, the successful candidate must be able to work flexible hours, including nights and weekends. Make sure to include the positive outcome. The trick is to try to look at the situation from their perspective and respond accordingly.". Large: 4 sides 4 entrees, serves 26-30, Human Anatomy- Reproductive System- Female. Panda Express specializes in American Chinese cuisine and offers chicken, beef, shrimp, and regional entrees. It required a lot of patience, but it helped me to recognize my leadership potential. Pay Range: $17.50 - $24.50 / Hour *. There was never a discrepancy. Education and Experience: Some high school. What about this position is the most important? - How long has this role been vacant? Next match the skills required for the job to your own skillset. You've answered well by sharing that you break stressful tasks or situations into smaller, more manageable pieces. It would help if you did not deny you have a weakness or state strengths as a weakness (I am a perfectionist, or I work too hard and neglect my friends and family). This question is tricky because taking the fall for a situation, to protect a co-worker, can show teamwork, but it isn't always the most honest option. Paid Training to prepare you for success My boss put me into a server role with very little training. Full-time. 2 Employees ", "I would describe my customer service skills as consistent, positive, and energetic. What's most important is how you respond. General Manager 06/2011 to Present Panda Express - Clinton , ut. (9) I am upset. The interviewer would like to know if you are authentically engaged in the Panda Express brand and product. Panda Express restaurants were traditionally located in shopping mall food courts . And lastly, do you have internal candidates who are also interviewing for this position? Come to us in your pursuit of success. Great Compensation Package and Bonus Opportunity. I would be thrilled to build a lucrative career with Panda Express. Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. 92 terms. 401K with company match Are you resourceful when it comes to resolving customer issues? When I face a difficult customer, I find that it is usually due to a breakdown in communication. . Starting with my first job at Burger King in 1987. If I experience a major setback, I will take a few moments to debrief with my manager and discuss what I could have done differently. ( customer service, clean store, food quality, associate growth . Aug 2021 - Present1 year 8 months. They are responsible for managing the daily operations of the restaurant, including overseeing staff, ensuring customer satisfaction, and maintaining a clean and safe work environment. Additionally, shift leaders should be familiar with mobile apps that allow customers to order ahead of time or pay online. If you still have uncertainties about the position that needs to be clarified, this is an opportunity to get those answers as well. Other than that, I am available. 2. recruiting/retention 3/6/2022. 62 Panda Express Shift Lead jobs available on Indeed.com. Match. 3.pic keys returned during turn over-transfer or termination ", "I held the position of Training Coordinator for 2 years at our center. Everyone handles the stress and disappointment of setbacks differently. I am a quick learner. Shift Leader responsibilities include managing cash, resolving conflicts and checking equipment. "I have handled very challenging customers in my previous roles and can remain professional through all situations. This is also best answered by sharing an example of a time when you assessed a problem, worked to resolve it, achieved a positive outcome, and then addressed the root cause to prevent the issue from recurring. Whether through sharing good food with guests or providing opportunities for professional and personal growth with associates, all are embraced in a genuine family environment that is uniquely Panda. The estimated total pay for a Shift Leader at Panda Express is $31,797 per year. I knew the basics but was certainly not trained on the specifics of the role. Talk to the interviewer about the extent of your experience with terminations and discipline. Finally, share the Result and how you contributed to the successful outcome.". I like to fully understand the software programs and platforms that I work with, to ensure efficiency and faster service for my tables. The interviewer would like to know that you can professionally and tactfully handle demanding customers and challenging situations. Email Facebook Tweet LinkedIn. ", "I've had many years of customer service. . What Does a Wawa Customer Service Associate Do?
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