Ben Lucas is a maintenance programmer for the Ace Corporation. When business travelers began to view Holiday Inn as outdated with old decor, the management team remodeled many properties and terminated contracts with proprietors that did not meet the new standards. Discuss the business-cycle approach to investment timing. A service is the intangible component of a product. 5. Which of the following best describes BR Chicken's value proposition? D) believability B) services differentiation c. Lawyers 10+ million students use Quizplus to study and prepare for their homework, quizzes and exams through 20m+ questions in 300k quizzes. Sol. All of these are the point we were trying to make. D) assist firms in collecting information on competitors that will directly influence their strategy Becker Brothers is the managing underwriter for a 1.45-million-share issue by Jays Hamburger Heaven. B) points-of-difference Marketing Chapter 10 Flashcards | Quizlet A) Procedural maps C) narrative arc C) desirability Select one: 4 Basic Elements of a Positioning Statement - LinkedIn C) announcing category benefits d. Invisibility D. Packaging can be an important part of a brand's identity. The following data were reported by the companies for the years 20X6 through 20X9: DividendsDeclared\begin{array}{l} E) Points-of-divergence, The three criteria that determine whether a brand association can truly function as a point-of-difference are ________. C) Brand logos c. Project an image for the product. A) the soap is one-quarter cleansing cream An example of a rsum with a common format with the name John Doe. Describe a data-gathering process that produces observational data. B)It is best to create a "composite" face of the company rather than rely on a real (fallible)person. Exceeding the customer's expectations. Balanced offering. The first step to building a strong brand identity, and indeed a strong brand, is creating a brand statement. For a one-time fee of $300 the company will install a four-pot coffee maker in the office. Select one: The supplier is most likely to be differentiated on its ________. A) to point out competitors' points-of-difference d. The retailer has national distribution Explain why deserts and vegetation show up clearly in the map of Africa below, copied from, How are the borders of the earth's tectonic plates defined? D) product differentiation e. Brand Loyalty, Typically, ______________ is done by the retailer of a product rather than by the manufacturer. d. Kept. They did this even though it cost them money. A) service differentiation These are all expressions of the value of brand equity. What are generic drugs? c. Increased customer loyalty See Page 1. E) differentiability, authenticity, desirability, ) Which of the following criteria relates to consumers seeing the brand association as personally relevant to them? D. C) relying on the product descriptor Marketing Management chapter 10 practice test Flashcards - Easy Notecards d. Offer a consumer clues as to the quality of the product inside. Select one: Which of the following statements about branding is - Course Hero B) points-of-presence All of these conditions are favorable for a retailer to launch a store brand. e. Positive Brand associations. You must speak with a customer service representative to determine if the company is responsible for a specific problem with a product. Which of the following statements about branding is - Course Hero e. Responsiveness, Frodo was a massage therapist. C) A small business must separate the well-integrated brand elements to enhance both brand awareness and brand image. c. Generic brand, no-name brand Brand equity is anything that is deeply seated in a consumer's memory about the brand. 4. 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In theory, it does not ultimately serve the greater good. Select one: C) Competitive points-of-parity b. D) differentiability a. C) category points-of-difference E) Competitive points-of-difference, ) Philip Morris bought Miller brewing and launched low-calorie beer, at a time when consumers had the impression that low-calorie beer does not taste as good as normal beer. All of these conditions are favorable for a retailer to launch a store brand. C) brand mission All marketing strategy is built on STPsegmentation, targeting, and ________. c. Co-branding A) clear superiority on an attribute or benefit ________ is the act of designing the company's offering and image to occupy a distinctive place in the minds of the target market. Generic brand, no-name brand Which of the following is correct about examples of co-branding? d. Because it gives you an opportunity to show that you were right and the customer was wrong. ch 10 Flashcards | Quizlet \\ a. specialty product b. convenience product c. unsought product d. shopping product, Which of the following statements is true of heterogeneous shopping products? There are several popular attribution models . b. b. Which of the following statements best describes how marketing and brand identity change over time? Protect the product from excessive heat or cold. Solved All the following statements about branding are true - Chegg e. No, because quality and value will be difficult to maintain because the concept depends on extensive training of baristas. Then they would follow along the glass-enclosed production line and watch while her highly skilled workers cooked the donuts from scratch. Service Zone A) points-of-difference Research your audience, value proposition, and competition. E) positively correlated, ________ is a company's ability to perform in one or more ways that competitors cannot or will not match. A combination of one or more of those distinguishing . A) help firms to analyze who their competitors are. Among others, this differentiation could certainly appeal to animal lovers and those moving toward organic products. Give all appropriate journal entries for 20X8 that Ravine would make if it (a) carries the investment at fair value or (b) uses the equity method. C) The highest level of brand equity involves establishing product benefits. c. Positive Brand associations Because customers who spend the most money are the most likely to complain. e. Increased value of a company's common stock. d. Private-label brand, middleman brand b. d. Introduction Yes, because the large number of bean varieties needed to make the concept work will create economies of scale. D)It is always part of a company's success. A. Pillsbury cookie mix featuring Hershey's Chocolate is a form of ingredient branding. B) context Which of the following statements about brand names is true a. It is D) points-of-presence This is a classic example of _____________? Packaging is not used to gain a competitive advantage. Select one: A) channel differentiation d. Brand name, service mark. C) image c. Experience Qualities A) language d. Disintermediation Trade name These are all reasons not-for-profits need to use complementary positioning. Select one: e. Word of mouth, Not-for-profit organizations need to use complementary positioning because? Bummer. c. It contends that people hav; Which of the following statements is true of a culture with low uncertainty avoidance? Select one: A. Once a brand has been established, you do not have to maintain it. A) A VMS is a channel in which there is cooperation among channel members at two or more different levels of the channel. What he or she is expected to do in order to create the service. B) brand awareness E. at an average value of $27.20. c. The normal rules about pricing don't apply when you are dealing with services When you are dealing with the ___________ characteristic of a service, one approach to marketing services is to make the service seem 'real' ? C)It is only important once a company is established. Its price is $27\$27$27 per share, and the price to the public is $28\$28$28.95.Becker also provides the market stabilization function. A) Points-of-parity D) brand architecture 12 Brand Positioning Statement Examples and Why They Work - Brafton B) Points-of-difference Which of the following statements about the branding guidelines for a small business is true? A brand is a name, picture, design, or symbol, or combination of those items, used by a seller to identify its offerings and to differentiate them from competitors' offerings. E) None of these statements about branding is TRUE. D) assist firms in collecting information on competitors that will directly influence their strategy. A _____________ is any word, device, or combination of these used to distinguish a seller's goods or services? Which of the following statements about branding is. All Rights Reserved. This is an example of ________. D. changing an image. b. It comes in several forms: the statement might be partly true, the statement may be totally true but only part of the whole truth, or it may utilize some deceptive element, such as improper punctuation, or double meaning, especially if the intent is to deceive, evade . E) the brand has recently launched soap for men, Subway restaurants are positioned as offering healthy, great-tasting sandwiches. One of the reasons Johnson and Johnson's Tylenol brand pain reliever is such a powerful brand is because the company pulled the product off of grocery store shelves when there was a threat of possible product tampering. It is a good brand name because it is simple and easy to pronounce. Which of the Following Statements About Personal Branding Is True - Quiz+ Documentation Select one: A) straddle positioning B) channel differentiation Infringement C) service differentiation A) Customers are willing to buy by brand only when it assures "top quality. B. B) employee True b. Personal Branding For Dummies Cheat Sheet - dummies a. Frodo was using the ___________ approach to making his service seem "real"? In order to maintain a brand, you must protect it against ___________, where people use the brand name without permission. He brought it home, plugged it in and nothing happened. d. Toll-free number A) points-of-difference c. Physical representation B. rejuvenating an image. a. As an entry-level digital marketer, which of the following data analytics tasks might you be . c. Multiproduct branding A. a brand's image has been adversely impacted by the entry of new competitors. A) Conceptual points-of-parity 100% (8 ratings) 11) Brand equity is the value that the users derives or equate from a particular brand. Government positioning takes precedence over NGO (non-government organization) positioning. Therefore, option C is correct that is . 1. E) personal branding, Which element of a brand story framework do Randall Ringer and Michael Thibodeau relate to the time, place, and context of the brand story? B) brand parity Tommy Hilfiger conveyed the brand's category membership by ________. B. target markets shrink or disappear or a firm's image no longer matches industry trends and consumer expectations. False. e. The manufacturer can only be held responsible for the problems specified in writing. Study with Quizlet and memorize flashcards containing terms like Which of the following does NOT accurately describe a brand-related term? a. A) practicality Gandalf opened a tobacco shop in the Haight/Ashbury District. Select one: Nestl Purina Petcare (/ p j r i n /), or simply Purina, is an American subsidiary of the Swiss corporation Nestl, based in St. Louis, Missouri.It produces and markets pet food, treats, cat and dog litter.Some of its pet food brands include Purina Pro Plan, Purina Dog Chow, Friskies, Beneful and Purina One.The company was formed in 2001 by combining Nestl's Friskies Petcare . Some services are more product-based than other services B) identifying counter examples If you are a fan of these trucks then this is truly a very rare opportunity . e. Changed as circumstances change. The service contract assured her that if anything went wrong with the car it would be taken care of even if it wasn't covered in the warranty. All Rights Reserved, Quiz 8: Elements of Product Planning for Goods and Services. b. A) competitive points-of-parity B) The Swan Hotels use a distinctive signature fragrance in all outlets so that customers can associate the fragrance with the hotel. A. E) They leverage the values of the brand to take the brand into new markets/sectors. E) Hayley's found success by allowing buyers to customize the color and some features of its appliances before buying them. a. DividendsDeclared, OperatingIncome,NetIncome,YearRavineCorporationValleyIndustriesRavineValley20X6$140,000$30,000$70,000$20,00020X780,00050,00070,00040,00020X8220,00010,00090,00040,00020X9160,00040,000100,00020,000\begin{array}{lrrrr} Which of the following statements about blue ocean thinking is true? Carnival Corporation is the world's largest cruise line company. b. b. Which of the following is NOT a perceptual benefit of packaging? d. is the brand name, logo, and slogan of a company., When consumers search extensively for a particular item and are very reluctant to accept substitutes, that item is a(n) _____. View the full answer. D) Points-of-presence (10 points - 2 points for diagram, 4. Select one: E) points-of-presence, For brands in more stable categories where extensions into more distinct categories are less likely to occur, the brand mantra may focus more exclusively on ________. C) mystery A global brand alters the product or service formulation for each country. Select one: B) point-of-difference Select one: Brands control the conversation with customers. E) employee differentiation, Dayton, Ohio--based Iams found success selling premium pet food through regional veterinarians, breeders, and pet stores. a. Which of the following statements are true about data storytelling? B) Need-based positioning Select one: It was able to achieve a point-of-difference on performance and a point-of-parity on luxury with respect to U.S. luxury cars like Cadillac. Select one: E) Cognitive maps, Straddle positions ________. E) brand extension, ________ are short, three- to five-word phrases that capture the irrefutable essence or spirit of the brand positioning and ensure that the company's own employees understand what the brand represents. D) Competitive points-of-difference a. b. Inseparability A global brand has marketing programs that are coordinated in each individual country where the service is sold to ensure a consistent customer experience. Brand name, marketing communications, packaging, and price are examples of_____ that enable consumers to form associations that give meaning to the brand. C. Both A and B, Marketing Communications> IMC, branding and c, Marketing Essentials: The Deca Connection, Carl A. Woloszyk, Grady Kimbrell, Lois Schneider Farese, Fundamentals of Financial Management, Concise Edition. A) points-of-difference When it comes to services, quality is measured in terms of? This value can be expressed in terms of? a. All of these statements about pricing in the not-for-profit sector are true. This is an example of ________ differentiation. At that time, consumers saw U.S. luxury cars as lacking performance. b. D) brand slogan D) point-of-weakness b. b. Brands no longer control the ways in which customers connect to them b. According to the given scenario, Ford Motor Co. conveyed their brand's category membership by ________. They negotiated with computer manufacturers to include a sticker on the outside of the computer - regardless of the brand - showing that there was an Intel chip inside. Which of the following statements about branding is TRUE A Customers are willing. B) points-of-parity E) A small business must focus on building more than two strong brands based on a number of associations. E) competitive points-of-presence, ) ________ are associations designed to overcome perceived weaknesses of the brand. This is an example of defending the __________ of the brand? So he immediately returned it. a. B) Dove products include bar soaps and shampoos Then add. Brand Loyalty b. Pacinian corpuscles Explore our library and get Marketing Homework Help with various study sets and a huge amount of quizzes and questions, Find all the solutions to your textbooks, reveal answers you wouldt find elsewhere, Scan any paper and upload it to find exam solutions and many more, Studying is made a lot easier and more fun with our online flashcards, Try out our new practice tests completely, 2020-2023 Quizplus LLC. e. Service encounter, Hermione was the office manager for a small business in the city. A) points-of-conflict E) points-of-inflection, Consumers might not consider a hand sanitizer truly a hand sanitizer unless they are gels designed to apply topically, contain alcohol that kills the germs present on the skin, and developed for use after washing hands or for those times when soap and water are not available. e. Balanced offering. 5. Which of the Following Statements About Branding Is TRUE Uploaded By ElderHawk5. E) Hayley's found success by allowing buyers to customize the color and some features of its appliances before buying them. d. Logo . C) deviance, peculiarity, deformity D) practicality B) reliability C) relying on the product descriptor A) locate the brand in the minds of consumers to maximize the potential benefit to the firm B) discover the different needs and groups existing in the marketplace C) target those customers marketers can satisfy in a superior way D) collect information about competitors that will directly . C) brand identity C) It involves crowded market space and reduced prospects for profit and growth. Brand identity is how a company wants itself to be perceived and includes the visual components of a brand used to . D) announcing category benefits b. Inseparability In terms of the goods-services continuum, this is an example of a _____________? Adamss research report (see the previous problem) continued as follows: With a business expansion already under way, the expected profit surge should lead to a much higher price for Universal Auto stock. A) competitive points-of-difference initiative combines industry-leading health and safety standards with virtual technologies designed to keep real estate moving forward, and give our employees, customers and partners confidence and support to stay safe. b. Is this business a good candidate for branding? a. Brand: Types of Brands and How to Create a Successful Brand Identity C. Packaging does not influence the consumer buying decision. Passenger deposits for upcoming cruises are considered unearned revenue and are recorded as Customer Deposits as cash is received. Which of the following statements about branding is true? d. Private branding. (a) It is a bundle of utility. A) Positioning B) Valuation C) Pricing D . e. Box, The concept of ___________ recognizes that before an organization can effectively take care of customers' needs, it must focus on its employee's needs? A. developing a new image. e. Private-label brand, middleman brand. Solved Which of the following best defines brand equity? - Chegg Changing an image is most necessary when: Solved Which of the following statements is true? Group of | Chegg.com Partners with the customer by performing menu redesign, employee training and development of promotion and merchandising programs. C) points-of-parity 37) Which of the following statements about brand equity is NOT true? D. Brand recognition, also known as aided recall, refers to the ability of consumers to identify a brand. D) Competitor analysis National Brand, Producer brand A) Category points-of-difference This is an example of ________. a. You said all of these things, and meant them. D) competitive points-of-parity; peculiar points-of-parity d. Co-branding. Ravine Corporation purchased 30 percent ownership of Valley Industries for $90,000 on January 1, 20X6, when Valley had capital stock of$240,000 and retained earnings of $60,000. D) noncomparitive positioning a. Instruction manual E) image differentiation, A company which can differentiate itself by designing a better and faster delivery system that provides more effective and efficient solutions to consumers is most likely using ________ differentiation. Private branding. Which of the following statements about brand names is true? She called all three and asked them to come in and put on a demonstration so that the employees could decide which coffee they liked best. D) A small business must disintegrate the brand elements to maximize the contribution of each of the three main sets of brand equity drivers. Fill in the blank: Whenever a customer posts on a social media platform or blog, or writes a review about a company's product, they are producing _____ for the company's brand. d. The product is a one-of-a-kind. c. Rubber branding. A) announcing category benefits Select one: Select one: A) comparability, authenticity, deliverability B) to emphasize competitors' points-of-difference B) brand extension Which of the following statements about branding is true? C) product A) desirability In this case A is "2 is even" and B is "New York has a large population." I would evaluate each of these as true, so the compound statement is true. B) pitch a. The Chef position will perform the following duties: Builds customer loyalties through a one-on-one consultative approach. a. cutting marketing costs b. improving customer service c. improving brand image d. all of these are benefits of social media marketing; In the context of on-demand marketing, which of the following statements is true of a sales-oriented firm? O It is always rational to prefer brand names over generic substitutes O B . contestants performing 360-degree turns in mid-air while on motorcycles, competitive skateboarding, and other extreme sports. In order for the brand to be successful, the promise must be _____________? A) Brand positioning B) Conceptual points-of-parity Answered: ith the development and maturity of | bartleby Hermione used ___________ to evaluate the quality of this service? a. noteworthy brands in a category helping a brand specify its category membership? Quality logos and brand names should pass each of the following tests, except: Which of the following is NOT an element of consumer-based brand equity? Jooble - Chef d. Strength of the relationship. Consumers with high behavioral loyalty are unlikely to switch. Which of the following is the company using to convey its membership in the retail segment? E) persuasion based on believability, The typical approach to positioning is to inform consumers of a brand's category membership before stating its ________, The goal of attribution is to determine which channels and messages had the greatest impact on the decision to convert, or take the desired next step. Because it will tell you which products you need to discontinue. B) thoroughness A cobranding strategy might involve a licensing agreement. d. Process versus outcome measures c. Private branding. A) innovativeness Which of the following is NOT correct regarding brand awareness? Max was the brand manager for a pet food company that was to introduce a new brand of dog food. Excessive branding. D) Choose Grissom's for an unparalleled shopping experience. How much the service will cost. E) maximizing negatively correlated attributes, Which of the following ways to conveying a brand's category membership relates to well-known, A)The person behind the business is never as important as the product or service. E) exploitation of competitors' weakness, ) The two basic forms of points-of-parity are ________ and ________. True b. e. Abuse, Which of the following statements about creating a brand is true? B) intimacy 5. Select one: The first step in the personal branding process is to spend time figuring out who you really are and what you want from your life. Search qualities B) Market research C) announcing category benefits d. Role play Homework Help. Surgeon General Regina Benjamin, MD, MBA, is serving as Zillow's health advisor. A) original, ambiguous, and straightforward If it helps to get your gears going, here are simple formulas you can follow to create a winning positioning statement: [Brand name] provides [benefit] because [compelling reason] for [target audience] with [specific need or want]. She needed to hire a coffee service to provide a coffee maker and coffee supplies on a regular basis. Group of answer choices During the introduction stage of the product life cycle, pricing may be high or low. Which of the following statements is correct regarding the concept of branding?
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