1. To manage yourpurchase you can log into your area, go to Purchased Travel and visualise the journey you wish to modify . The fare rules for each train indicate whether seat reservations are necessary. This also applies to shops. Do I need to validate the train ticket in Italy? For journeys within a region, including the fare extensions as laid down in Annex No. By clicking the "I ACCEPT" button below you acknowledge that passholder fares may only be used in combination with a valid Eurail Pass or Interrail Pass. TrenItalia 19 complaints 5 resolved 14 unresolved File a complaint to TrenItalia TrenItalia contacts (added by reviewer) Phone number +39 892 021 Address Piazza Della Croce Rossa 1, Italy Website www.trenitalia.com Category Transportation & Vehicles View full information ADVERTISIMENT Are you sure you want to continue? In the past it was often easy to get out of the fine by claiming that you didnt know, but in the past few years Ive seen a number of passengers get fined for not having validated their tickets. I tried 3 times. Maybe not! Regionale train ticket purchased on line also come pre-validated for three hours beginning with the time specified on the ticket. If you have received an email with instructions to collect your ticket from the ticket window, the information below applies to you. Do I need to validate the train ticket in Italy? What if I got on the train and I forgot to validate it? 5. (Note that if you purchased a paperless ticket, the conductor will scan the QR code from your smartphone. You will also be charged a fee if you buy your ticket on the train from the conductor so try to do it at the station. It operates for all trains both in 1st and 2nd class as well as for the Couchette, Wagon Lits and Excelsior services. Please allow an extra hour at the station to collect your ticket. If the conductor comes to check your ticket and its not validated, you may have to pay a fine. Can I change my ticket? where they are valid, type, and duration of validity. more. The city that appears on the train is not always the stop of YOUR FINAL DESTINATION, but just check the train number and get on board. Insert the ticket in the slot provided on the validation machine, and the ticket will be validated with a date stamp. Regional train tickets can easily be bought at the train station for use that day (or any date you specify) but they may not have a specific time on the ticket. It is also possible to validate the ticket for another time if you are unable to arrive at the time stated on the ticket, but only on regional and regional high-speed trains. Those bought at the station must always be validated. What to do in 1/2/3/4 days in the main Italian cities? Like the restaurant receipt, you'll want to keep the receipt they hand you in an Italian bar for at least 100 meters after you leave the place. Travel by train from Paris to Lyon (Toutes gares) in just 1h 57m. The network is operated by Trenitalia Frecce, a division of Ferrovie dello Stato (Italian State Railways). Alternatively, you can manage your ticket by using the following form, filling in with the PNR and the email used for the purchase. Go first to the self-service ticketing machine (usually in the main ticketing hall) and enter your PNR confirmation to print your ticket. :), If you feel insecure or have no time, and needhelp to organize your trip,do not hesitate to look for me! Re: Trenitalia-how to validate tickets purchased online? As the others have mentioned, you don't need to validate a ticket that is provided with a PNR code for a specific train. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Airports in Italy? Ha yes, no worries. Trenitalia tickets are open for bookings 180 days in advance. After I put in the credit card information and hit confirm, it advised me that the payment was invalid. I will love to help you make your dream trip to Italy. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-33131347', '');}, 'log_autolink_impression');Italy that you have to put your ticket in the yellow machine to get stamped/validated. Here atYour Travel to Italy with Ana Patriciayou make the trip of your dreams!!! . Regional trains will still offer discounted fares for children ages 4 to 11 years. Travellers unable to show a printed receipt or a valid identification document are considered as not having any ticket and will be fined as per Art. Trenitalia is Italy's main train operator. : a traveller who chooses a journey from Pavia to Milan on train R20266 departing from Pavia at 12.51 can leave from 12.51 until 15.51 on the same day). The ticket is not issued but you can choose whether to obtain a payment receipt by e-mail or on board the train. Miss it and the ticket is no good. if it is ES it shows a train number, coach and seat number) then just get on the train and show it to the conductor when asked for your ticket. You can collect this ticket before the day of your train trip. Trenitalia is currently experiencing problems with their self-service kiosks. Recommended Train Take the train from Roma Termini to Civitavecchia 1h 18m 5 - 45 Cheapest Rideshare Ticketless is the purchasing solution that lets you board your train without having to pick up a printed train ticket. 5. Is Trainline valid in Italy? This validation must take place before you board the train - there's nowhere to validate a ticket on the train, and you'll incur a fine if your ticket isn't validated. journey route (departure and destination stations); class and tariff (e.g..: 1st or 2nd class); the train that determines the departure time (identifying the commencement of ticket validity); route (departure and destination stations); type of Travel-/Discount Card (monthly, fortnightly or weekly); validity period (calendar month, first or second half of the month - for fortnightly Cards - or week number); It is NOT possible to bring forward the departure date. Do Trainline tickets work in Europe? No, you don't have to validate any of you tickets. Get answers to your questions about Italy, Thinking of renting a car? Are Trainline tickets valid? It is not allowed to change tickets or their classes, Weekly - validity and procedures of use provided for by the individual regional fares, Fortnightly - regards weekly Travel-/Discount Cards issued by Friuli-Venezia-Giulia the validity of which are as follows: Travel-/Discount Cards are valid for a full half calendar month from the 1st to the 15th inclusive for those validated in the first 15 days and from the 16th to month-end for the ones stamped in that period. That ticket can be used anytime for 60 days. Discounts are often available on fast trains for advance purchases, same-day return, or for groups of three or more. You will look like a silly tourist if you are folding up paper to stick in the machine. Just buy a ticket from Sorento to Naples. Read this first, Advice needed re restaurant dining with a seven year old, Last day/night before early flight from Naples, Itinerary advice for first trip to Europe in Jun/Jul 2023, Train from Malpensa airport to Milan Centrale, Varenna dining without reservation for a day trip in mAy, simple explanation please for "allora.alora ". If youre traveling between Italys top cities, youll usually take the fast trains, frecce, and your ticket will have a specific time, date, and seat number so you dont need to validate it. Group tours throughout Italy and with advance purchase of tickets saving time and money, Suitcase to bring wine from Italy - How about a suitcase for you to take the best Italian wines to your house? Notice the validation code under the arrow. If your departure station is not listed, then collect this ticket at a larger train station, or at the first train station where you find a Trenitalia customer service ticket window. IF REGIONAL TRAIN: This ticket is valid for any regional train on your day of departure. 13 of the Conditions and Fares, the prices of the regional fares of single and Travelcards are applied (fares 39 and 40), For journeys that cross 2 or more regions, the regional fares apply, access to a computer connected to the internet. Ahhh, but it is not just this question that we must raise, because we have other questions, such as: What if I bought the ticket over the internet? Thank you for keeping the humiliation at bay for me. What kind of tickets can I purchase? Would that be true even for that one Regionale train with specific date/time we bought but werent given the option to reserve a seat? Trenitalia-how to validate tickets purchased online? It is not a rule and the operator IS NOT OBLIGATED TO MAKE THE EXCHANGE, so stay tuned with the dates and times, OK ?! Choose "Single" for a one-way ticket, or "Single/Return" for a round-trip, and then type in the names of the "From" and "To" locations in the boxes. February 27, 2023 By scottish gaelic translator By scottish gaelic translator Can I cancel my ticket? Then you'll belly up to the bar and show the receipt. You cannot keep luggage by your seats, as this would block the gangway. However, that is one reason it is recommended that you do NOT purchase Regional tickets on time. If you are not able to start using the pass within 6 months of its printed date, you will need to return this pass and we will reissue a new pass. If you have lost or forgotten your payment receipt or the PNR code, you will be considered as being without a ticket and thus have to pay for one ticket plus the applicable fine. As for Regionale trains, you don't have to print anything at any desk, they are ready to use, too. This is the version of our website addressed to speakers of English in the United States. If you have ane-ticket (electronic ticket)with a "ticketless" confirmation you can simply board the train, without printing or validating a ticket. 6. You may be surprised at the vigor with which Italian restaurant,bar, and business owners thrust receipts into your hand. Continue reading this post until the end and you will understand how can we make your life and journey easier. If you bought your ticket without being registered, you can retrieve your ticket filling in your name, surname and Code for retrieving the purchase (CRA) that appears on the post -payment page. I notice the conductor smiled when he checked our tickets. If you get to Sorento you can always ake the train to Naples and can even stop at Pompeii on the way back and reboard the tain to Naples. (lol). It operates for all trains both in 1st and 2nd class as well as for the Couchette, Wagon Lits and Excelsior services. Martha Bakerjian brings you the best places to go in Italy. This topic has been closed to new posts due to inactivity. you make the trip of your dreams!!! (On this two-tone green Biglietto Veloce machine, your choices include Italian, English, French, German, Spanish, and Portuguese.) Insert the ticket in the slot provided on the validation machine, and the ticket will be validated with a date stamp. This is the box you need. It seems Mona77 has summed it up nicely. If I understand correctly, we can just go directly on board every train on our journey - even the Regionale one from (ta && ta.queueForLoad ? "Validation" in this case means placing a date/time stamp on the ticket by inserting into a (usually) green and white machine either in the station or along the track. This is so you can't reuse the ticket for more than one train ride. The Bernina Express train in Italy: a magical tour! Keep in mind that those trains are without reservation and never sell out, so there's no need to buy your tickets long time ahead, you can do it just before boarding the train. These need to be validated, but you shouldn't buy them online. There are no seat reservations on regional trains and no discounts for buying them in advance. You can print the tickets you purchased online, but this is not necessary if you have them on a handheld device.). Martha Bakerjian is an Italian travel expert who uses her home in northern Tuscany as a base for her in-depth explorations of the country. Faster trains have seat assignments and tickets for those can only be used on those specific trains that you have chosen. If we do need to validate each ticket before boarding, how do we do that? What if you forget to validate your ticket? Don't want to get a fine. Most times this means that you'll board the bus, find the validating machine near the entrance, then push your ticket into the slot, arrow-end first, until you hear the mechanism grind away. The best content from Your Travel to Italy! The only trains that don't include a seat reservation are regional trains. Usually if you tell the conductor as soon as you get on, you can avoid a fine but you may have to pay a small fee (a few euro) to have it validated on the train. Find out more here. These tickets must still be validated using the machines typically found inside the station or on the platforms. If you do not validate the ticket you can be fined in the case your ticket is spot-checked, as happens at random intervals. 2. It is important to know the following: normally, for Intercity trains tickets, there is neither refund nor the possibility of changing the ticket, even if you pay the difference, so AVOID MISSING THE TRAINS WITH THESE TICKETS! I tried 3 times. Once we're on the train we just show the conductor our proof of tickets from Trenitalia - either the PDFs on our iPhone - or hard-copy printouts. Learn more about rail passes. We have been in the hospitality business helping customers plan their train travel for 20 years. more. Rome to Venice (assuming you are taking a fast train) 1. What travel classes are available? A single fare costs 2 and is valid . That is: there is no excuse, right ?! Trenitalia tickets. The ONLY ticket that you validate is a Regionale train ticket or special trains like the Leonard Express. Did my post help you? Check the list of stations below. Tickets bought online (and any tickets for a train with seat reservations) do not need to be validated. Lets visit the incredible Central Market in Rome? This is because some trips are NOT DIRECT, make stops in other cities before reaching the final destination, and the name of the city is only changed after having already passed through others. Therefore, you need to stamp the ticket in the special machine (see photo below) to validate it with the date and time you are using it. Service might be included in the price (as it is in the fixed price option), or it may be broken out separately. The picture shows a proper Italian restaurant receipt. Tickets (printed receipts) are valid for only one journey, on the section requested, on the Suburban, Regional, Direct and Inter-regional trains, provided this is allowed for from among the journey solutions offered by Italian state railways and provided the official departure time (as per Timetable) is within 4 hours from the departure of the train selected when buying (e.g. Seats are assigned and this will be shown on your booking confirmation. And now that you have two options: or write down the time you got on the train when you realize that you have not validated it, you can write it down on the ticket itself, as it will be invalidated and, if the inspector asks to check, he will see that you did not get on the train without validating the ticket on purpose; or, if the inspector is more hard line, you will have to pay a very heavy fine: 50 EUROS! Lets travel to the most amazing country on Earth! Load your ticket at the station So when you go to use it, you have to validate it (time stamp) and then the ticket is good on any Regionale train headed in the right direction for the next five hours. How can I purchase the ticket? Trenitalia: how to validate (stamp) a train ticket in Italy 16,626 views Jul 11, 2017 Validate your ticket before you get on board. First of all: there are different types of train tickets in Italy. Assuming this is a legitimate ticket, e.g. What do you do then? If you book, the date and the schedule are just shown on the ticket and you have not to clarify them by validating. Load your ticket easily in the c2c app It's easy to load your ticket directly onto your Smartcard using the c2c Train Travel app. It is also possible to validate the ticket for another time if you are unable to arrive at the time stated on the ticket, but only on regional and regional high-speed trains. In fact, you cannot validate it because the paper will not fit in the validate machine. :-). Please note that the pass must be validated at the stationbefore boarding your train- a conductor on a traincannotvalidate the pass. I also confirmed with my credit card. If you dont know if you will be able to arrive on time, or if you dont want to be stuck at predetermined times, buy the ticket on site, not over the internet. Once you're out of the bar or store, you can toss the receipt in the nearest garbage can. 9 of C.T. She's visited every region, and brings well researched information that empowers you to travel. There are four different types of Trenitalia tickets - Super Economy, Economy, Base and Ordinaria. Give the Trenitalia ticket agent the following information to print your ticket: This problem is affecting many travelers throughout Italy and you may encounter long lines at the ticket window. On the left corner of the PDF, just under Trenitalia logo you should read read that your ticket is valid for 4 hours from the departure time of the train you chose. .more .more 59 Dislike Share Save Christopher Night. This bus ticket was for an airport shuttle bus ride. Are you sure you want to continue? Tltsn le kpeket ingyen vagy keressen a millinyi HD minsg fotk, illusztrcik s vektorok kztt. It has the address of the establishment, the date, and a list of the food consumed. But a transport officer can board the bus at any time and request to see validated tickets. The Trenitalia trains from Rome to Florence can take as little as around 1h 17min on direct journeys, and up to about 6h 28min on night trains with a stopover. Roundtrip tickets are not available using a Eurail Pass or InterRail Pass. Pinterest. Learn more about this facility. This is also called"activating" a pass. This is the receipt from a bar in Torino. ALSO: see our, How to get to the main cities (or Airports) in Italy, Accommodation in Italy Tips for your holidays!. Get your tickets before you leave home from ItaliaRail, a US-based company that partners with Trenitalia to offer real-time connectivity to the Italian rail reservation system. There is no cost to you but the small amount of revenue helps defer the cost of bringing you this free information. Thanks for the clarification on the regional tickets purchased online. The reason to validate is to " time-stamp" a ticket so it cannot be used again and again later, and since your ticket online has a date/time/ train # even, it cannot be re-used on any other train or day. As of August 2016, Trenitalia tickets for regional trains that are purchased online no longer need to be validated before you board the train. 3. Btw, if you have already bought your ticket from Firenze to Pisa, you surely got an email with a PDF. VALIDITY or 3 hours for a travel up to 50 km, 6 hours for between 51 and 200 km, 24 hours for over 200 km from the date and time indicated on the ticket. Most of the time you'll need to buy your ticket before getting on the bus, usually at a tabacchi, newsstand or bar, or at the bus station ticket window. Be sure to validate your ticket in the green or yellow machine located near the tracks just before your board the train. The pass must begin use within 6 months of this validation. For tickets for regional and regional high-speed trains: It is always necessary to validate tickets that have the phrase. Regional train tickets can easily be bought at the train station for use that day (or any date you specify) but they may not have a specific time on the ticket. There are 4 ways to get from Roma Termini to Civitavecchia by train, rideshare, taxi or car Select an option below to see step-by-step directions and to compare ticket prices and travel times in Rome2rio's travel planner.
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